We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Essem04
London, United Kingdom

A great location for seeing the best of Hull.

4.0 of 5 bubblesReviewed 3 weeks ago
The Holiday Inn at Hull Marina has long been our go-to hotel when we revisit my wife’s birthplace . We love its location a few minutes from the old town, the view of the boats and its large carpark - albeit at £10 a day. Sadly it’s getting rather tired and would greatly benefit from a right good seeing to! The overall standard has fallen below what we currently expect of a big name hotel - and the competition these days is fierce.
What brings us back are the friendly and helpful staff. Making themselves available and always keen to oblige they are the hotels best asset. Too numerous to name I must still give a special mention to Andrei, who will generally be found in the bar and/or the restaurant. His courtesy, charm and willingness to please makes him stand out from the crowd.
Date of stay: October 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this review
Responded 2 weeks ago
Dear Essem04,

It's fantastic to know that you enjoyed the service received by all of our team, especially Ondrej who you have personally mentioned. Our team works hard to provide the best possible service and it’s always rewarding to hear that our efforts are appreciated. We are thrilled to hear that you had a great experience, and we thank you for taking the time to leave such a wonderful review!

We are all looking forward to a full refurbishment in 2025, we look forward to welcoming you back then and providing another memorable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.

Best regards,
Louise Thompson
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$62
  • ibis
    C$61
  • Vio.com
    C$51
  • Expedia.com
    C$61
0.3 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Restaurant
C$170
C$135
  • DoubleTree
    C$135
  • Hotels.com
    C$135
  • Expedia.com
    C$135
0.9 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Restaurant
C$162
Fully refundable
No prepayment needed
  • Hotels.com
    C$146
  • Expedia.com
    C$146
  • Trip.com
0.8 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Restaurant
C$45
  • Vio.com
1.0 km from Holiday Inn Hull Marina, an IHG hotel
Restaurant
Bar/Lounge
C$82
  • HIExpress.com
    C$82
  • Algotels
    C$72
  • Hotels.com
    C$82
0.7 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Pets Allowed
C$102
  • Hotels.com
    C$101
  • Agoda.com
    C$86
  • Expedia.com
    C$101
0.7 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Free parking
C$85
C$81
  • Trip.com
  • Vio.com
    C$85
  • StayForLong
0.8 km from Holiday Inn Hull Marina, an IHG hotel
Restaurant
Bar/Lounge
Exterior
C$99
  • Hotels.com
    C$99
  • Official Hotel
    C$89
  • Expedia.com
    C$99
4.9 km from Holiday Inn Hull Marina, an IHG hotel
Free Wifi
Heated pool
Exterior View
C$73
Fully refundable
  • Campanile
    C$58
  • Expedia.com
    C$61
  • Hotels.com
    C$61
1.1 km from Holiday Inn Hull Marina, an IHG hotel
Restaurant
Pets Allowed
C$105
  • Hotels.com
    C$105
  • Agoda.com
    C$89
  • Expedia.com
    C$105
10.6 km from Holiday Inn Hull Marina, an IHG hotel
Free parking
Restaurant
View more hotels in Kingston-upon-Hull
Reviews (1,260)
Filter reviews
1,260 results
Traveller rating
506
449
187
84
34
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
506
449
187
84
34
Show reviews that mention
All reviews breakfast was buffet style good size breakfast staff old town town centre friday night car park evening meal wedding hull sofa
Selected filters
Filter
Updating list...
4 - 9 of 1,260 reviews
Reviewed 4 weeks ago

We were very impressed with this Holiday Inn. It was a little bit difficult to get to because of all the road works, but the yellow signs helped along with sat nav. When checking in, the lady on the desk was lovely. She asked what we were here for and, when we told her, she gave us a city centre map and marked on places of interest. This was very reliable the next day when out exploring.
Our room was lovely and had a view over the marina, which is what we booked.
We had dinner in the restaurant and all the staff were very good (Bailey, Kai & Andres I think). The food was delicious and very well presented. The wine offer was good and we took advantage of this.
Breakfast was very good, plenty of choice. No boiling water for tea though, just hot water from the coffee machines. Not acceptable for a good cup of tea. The second morning, my husband asked for a pot of tea and the woman in charge at the time was a bit sarcastic to him. All he wants is a proper cup of tea with breakfast.
We had a lovely stay, and enjoyed exploring the Old Town of Hull.
The only thing that would make it better (other than the tea) is the showers need updating. The head of the shower was too low and we had to stoop to get under it.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mrsagmercer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this reviewResponded 4 weeks ago

Dear Mrsagmercer ,
It's fantastic to know that you appreciated our very helpful reception team . Our team works hard to provide the best possible service and it’s always rewarding to hear that our efforts are appreciated. We are thrilled to hear that you had a great experience, and we thank you for taking the time to leave such a wonderful review!
We look forward to welcoming you back soon and providing another memorable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.

Best regards,
Louise Thompson
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

I booked a 2 night stay for my 18 Year old Daughters and her 17 Year old friend.
When they arrived the Hotel receptionist (Habib) asked for age identification (which they had) and then told them due to Hotel policy they would not let them check in. After escalation to the Manageress (Lisu) she told them in her opinion this was inappropriate (even with separate beds) I got involved and after my daughter was sat waiting for over 3 Hours whilst I tried to sort something out which was like speaking to a brick wall.
I read all the terms and conditions for IHG and for the Hotel and nowhere did it say that an 18 Year old guest could not stay with her 17 Year old friend.
This so called Manageress needs re training along with all of her staff.
My daughter was in tears as this was a Birthday surprise celebration.
They had to drive 2 hours 30 minutes home
I am a Diamond elite IHG member and have been for over 10 Years and have never witness incompetence like this before from all the staff at this Hotel, they were rude, they were hanging up when I was trying to explain the situation and showed no compassion towards my daughter whatsoever.
discussing attitudes - pure incompetence.

Room tip: So not let your teenagers stay at this Hotel
Date of stay: September 2024
  • Trip type: Travelled with friends
    • Service
Thank Mark E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this reviewResponded 4 weeks ago

Dear Medward7,

Thank you for taking the time to review your reservation. I have emailed you directly and look forward to hearing from you.

Kind regards
Louise Thompson
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 28, 2024

I spent four days at the hotel, using their training room and reservations for staff flying in from all over the country/world. The bed/bedding/pillows were so comfortable and the rooms were so clean and most importantly quiet. The food was of a very high standard with lots of selection. The staff were so helpful day and night. I would like to give a shout out to Louis & Eure who looked after all my dietary requirements and looked after me the whole time! I travel a lot and this has been the best experience in a long time of a good quality hotel!

Date of stay: September 2024
Trip type: Travelled on business
Thank Bridget W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this reviewResponded September 28, 2024

Dear C5609SPbridgetw,
It's fantastic to know that you enjoyed your stay fully especially the assistance around your dietary requirements. Our team works hard to provide the best possible service and it’s always rewarding to hear that our efforts are appreciated. We are thrilled to hear that you had a great experience, and we thank you for taking the time to leave such a wonderful review!
We look forward to welcoming you back soon and providing another memorable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Best regards,
Louise Thompson
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2024

Great central location, overlooking the marina. A short walk to coffee shops and restaurants. Just a few minutes walk to town centre.
Sun shining, feels like the Mediterranean.
Amazing helpful staff, can’t do enough for you.
Superb breakfast, great choice, loved it.

Date of stay: September 2024
Trip type: Travelled with family
Thank Catherine D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this reviewResponded September 28, 2024

Dear L1221HScatherined,
It's fantastic to know that you enjoyed our beautiful location as much as we do and our helpful team.
Our team works hard to provide the best possible service and it’s always rewarding to hear that our efforts are appreciated. We are thrilled to hear that you had a great experience, and we thank you for taking the time to leave such a wonderful review!
We look forward to welcoming you back soon and providing another memorable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Best regards,
Louise Thompson
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2024

The best thing about the hotel is its location, on Hull Marina. This meant that the marina was visible from our room and handy for a stroll; we were also able to walk into the city centre. Current road works (Sept 2024) meant that our route to the hotel was circuitous, though once ensconced in the car park we were able to leave the car until departure time the following afternoon. Dinner was unexceptional but reasonably-priced. Our bedroom, bathroom and the breakfast were a bit corporate but acceptable. Following its spell as City of Culture, Hull is a good place to spend time, and we were able to visit the Ferens Art Gallery, the Old Town, the Minster and central shopping area on foot.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank KoliShropshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Reid, Owner at Holiday Inn Hull Marina, an IHG hotel, responded to this reviewResponded September 24, 2024

Dear KoliShropshire,

It's fantastic to know that you enjoyed our beautiful city, location and attractions. Our team works hard to provide the best possible service and it’s always rewarding to hear that our efforts are appreciated. We are thrilled to hear that you had a great experience, and we thank you for taking the time to leave such a wonderful review!

We look forward to welcoming you back soon and providing another memorable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.

Best regards,
Louise Thompson
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews