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“excellent place to stay for large groups.”
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Review of Big White House

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Very good
67 reviews
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Overview
Holiday Rental House -
11 Bedrooms, 4 Bathrooms, Sleeps 24
Cockermouth, Lake District, Cumbria, England

Reviews from our community

Very good - based on 67 reviews
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Reviews from our community

Date | Rating
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dap73
Liverpool, United Kingdom
Level 4 Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“excellent place to stay for large groups.”
Reviewed January 23, 2013 for a stay in January 2013

All thirteen of our group had a great long weekend in the big white house. Didn't have any problems but if we did we had a point of contact. Plenty to do in the house which included a pool room and cinema room. We will probably return in the future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: pool room, cinema room and dining room.
Liked least: a bit cold upstairs on arrival.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProfBobUK
Bedford
Level 6 Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Good value large & quirky holiday house on north edge of Lake District”
Reviewed January 10, 2013 for a stay in January 2013
1
person found this review helpful

We stayed in the Big White House for a New Year gathering with friends. There 17 of us in total (10 adults & 7 'children' aged 18 to 13). The property owners (Stay Lakeland) were helpful and welcoming, returning our deposit in good time with no unexpected charges. The Big White House is in an isolated rural location 5 miles north of Cockermouth. Although not in the centre of the most popular Lake District areas it's only a short drive to some well known attractions, such as Buttermere. There's also good walking from the property itself - with views to the sea and Scotland on a clear day. The Big White House suited us perfectly - more than enough bedrooms (we didn't even use a couple of them) - a spacious feeling and good basic rather than ornate fittings. The kids camped out in the two sitting rooms upstairs whilst the adults used the snug next to the enormous dining room that could seat 20+. The kitchen was adequately sized but got a bit crowded with more than 2 people in it. There were lots of large post and pans and a couple of ovens, a hob and a microwave. We filled the large fridge in the kitchen quickly but then found a reserve fridge in the drying room on the other side of the house. The drying room was big and great to house all our boots & coats at the end of each day. The carpets, bedding and furnishings are of a reasonable standard - it's probably a property that suits 'down to earth' people rather someone looking for a refined experience. Most of the rooms have an ensuite toilet & hand basin (not ensuite showers). There are 3 separate shower rooms - which we found adequate for 17 people. Plenty of parking space. Couple of nearby pubs within walking distance (1 mile & 2 miles). The nearest town Cockermouth has an appealing centre with coffee shops galore and the local brewery runs an interesting tour with tasting. Overall we felt the property was well managed and good value for money.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Big dining room with comfy snug next to it.
Liked least: No ensuite showers
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fionap200...
Bristol, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very, very cold”
Reviewed December 26, 2012 for a stay in November 2012

Our extended family planned to mmet at The Big White House to celebrate various birthdays and an early Christmas. A member of the family lives nearby and heard about it locally - it should have fitted the bill perfectly. The week prior to our weekend was the coldest of the winter so far - with minus temperatures overnight and frozen ground. My sister was the first to arrive from Scotland; she got there at about 17.00 and found the house was ice cold - the heating wasn't on. She immediately called the maintenance number; the heating was checked remotely and found to be off. It was switched on immediately, and subsequent calls between maintenance and my sister confiirmed it was on but that some radiators were not getting hot. She offered to bleed them but was advised that it was a sealed system and would need topping up. It was left that we would get in touch with maintenance if necessary in the morning.
Other members of the family arrived throughout the evening; my niece and her daughter (aged 3) came at 20.00 - their bedroom temperature showed 8 degrees on the baby monitor.
Everyone from ages 3 - 77 had to spend the first night under layers of clothes and duvets - a horrible way to start the weekend. Maintenance texted on Saturday to ask whether they should come over, but we refused - we had things planned and wanted to get on with them. By Saturday afternoon the house was geting warm - and we could have a proper family celebration with Philo's excellent catering (on the website).
Whilst most of the rooms got warm, the toilets in every room had no heating at all, so were like ice boxes all weekend. The house really lacked a sitting room large enough for more than 8 people, and the dishwashers need some serious attention as neither washed properly. The tourism rating is too hgh for what it is; particularly as the weekend before I stayed in a beautiful, well-equipped and luxurious house in Scotland with the same rating.
I followed up with Stay Lakeland who we booked it through and despite several emails feel I haven't received a satisfactory explanation as to why the house wasn't checked prior to our arrival; their office is about 5 miles away and at a presumably quieter time of year surely someone could have come by on Friday morning to check the heating was on and working - especially given the temperature outside. I also haven't received an apology for losing one day of our weekend - a fact that has still not been acknowledged.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location for our family - spread from Scotland to London
Liked least: It was very, very cold for 24 hours due to the heating not being turned on - 5 degrees inside on arrival.
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
People with disabilities Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belflyer1
Brussels, Belgium
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Happy Family Times at the Big White House”
Reviewed November 20, 2012 for a stay in November 2012

Just reutrned from a family get together at the Big White House near Cockermouth and we had a great time

The accommodation was more than enough for the 21 guests ranging in age from 10 to late 50s - a mix of children, teenagers, young adults and parents to celebrate a big birthday

The bedrooms are comfortable and well furnished, the kitchen is well stocked with utensils and appliances to cook and feed the group.

The dining room table is a big hit but there isn't enough space in the two lounges for the whole group to sit comfortably together but that didn't really bother us as we went off to view different TV programmes and do different activities - the pool table was a hit even though it was missing a black ball - stuck in the table we think

We had a great time and would certainly return for the next family celebration

Can recommend a bracing walk on the beach just down the road from the house

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Size and Location
Liked least: Lack of larger lounge area
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colin w
East Calder, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“fantastic big white house”
Reviewed November 4, 2012 for a stay in October 2012

this was a fantastic house for big family get together gathering. very good for a base to visit the lake district areas.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: loved the huge dining area,great conversation area most nights.
Liked least: not enough showers
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnO81_1...
Liverpool, United Kingdom
1 review
“A good house especially for large groups”
Reviewed September 28, 2012 for a stay in September 2012

The c;osest town is Cockermouth. There is a pub and restaurant (The Barn) a short drive but the road is busy and we would not have walked, even if the weather had been good. However the food at the restaurant was very good.

The house was ideal for children, plenty of space and the pool room was very popular.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: That most of the bedrooms had en-suite toilets and washbasins
Liked least: The kitchen cupboards smelled musty and dishwashers needed cleaning/maintenance
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beast_UK
Liverpool, United Kingdom
Level 5 Contributor
58 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Large House, Great Furnishings, Ideal For Groups, Location Could Be Better”
Reviewed May 22, 2012 for a stay in May 2012

I stayed at the Big White House for my friends Stag do and was very impressed with the property. The furnishings where of a high quality and with around 11 bedrooms it comfortably sleeps 24 people. All bedrooms have at least two single beds with a toilet, sink and towels in each room. Some have bunk beds, and one room has a double bed. There are also three shower rooms two of which have a bath. The kitchen was well stocked with plates, cups, glasses, pans and utensils as well as everything you would expect in a 4 star self catering rental. The dining room was particularly impressive for me as it could seat pretty much everyone in one sitting and came complete with hot plates to keep the food warm for all the guests as well as a wine fridge. Outside there was a summer house, BBQ and a small lawn area to play ball games etc. There is parking available onsite for at least 8 vehicles which is great. As well as everything i have already mentioned there is a pool room, and three living rooms complete with TV's and Wireless internet access. I can't really fault The Big White house for large groups or family getaway's the only downside for me was it was quite a few miles from the nearest town which means a car is a must, but most travellers will expect that in the Lake District. Cockermouth is roughly 6-7miles away and has a few nice places to eat and drink and you are looking at spending £12-15 for a taxi home.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Rooms, Furnishings, equipment
Liked least: Location, Slightly out of the way for my liking
Travelling group: Large Group/Tour
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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