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4,145 - 4,150 of 6,644 reviews
Reviewed August 30, 2013

Sorry to put this but it is my true account, the room we had which was clean and tidy was ok but you were awakened at six o' clock as all fans were on getting ready to cook breakfast (the kitchens were bellow us) the breakfast was not too good the bacon was always smoked (why) and you could'nt get an egg at all, they don't serve eggs, the toast was cold, the tea was served for you and never strong enough it was like dishwater, i also don't know what type of coffee they use but it is vile, Now on to dinner you could'nt get any salad of any kind, for if you say had lasagne and wanted salad with it, there was no bread or bread buns at all to supplement dinner...............The Pub next door Copper Jacks was dark and scruffy and served flat beer. The plus side for the hotel was the pool and sauna/gym which were very good

Room Tip: get a sea view as to avoid fas at the back of the hotel
  • Stayed: August 2013, travelled as a couple
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Thank jeffMexborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2013

I have stayed here twice now. to be honest it is what it is. a bit outdated yes ,needs a scrub yes, the staff are friendly and helpful, the pool cinema and games room all added bonuses for a hotel, a bit out the way but that's what I like, I can easy get a tram down the main strip to get a bad heed and plenty of drink, food was buffet style, kids menu if you ask, plenty of cake deserts and ice cream , cream. cake, to be honest it aint bad but if you posh pay up and go else where. I paid 55 and 70 second night. 2 night stay, breakfast was everything but black pudding and fried eggs no. anything else was there. parking is free. staff are ok food ok and its a bed what more do you need. stay again a would as long as there prices stop creeping up , because there at there limit 55 to 80 max,

Room Tip: familys buy a family pass on the tram, that includes busses and all day tram and bus. town to norbrek is the number 1 and 12 bus. we took the open topper back to the norbrek , took us to the door. ;)
  • Stayed: August 2013, travelled with family
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Thank BASURA_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2013

2 adults short weekend break, the first impression made me cry and want to leave, staff were arrogant rude and unhelpful, spoke to us as if we were 5 year olds, evening meal was 6;30pm, times were changed without notifying us, would not let us in the dining room till 7pm. room was dirty, cleaned the toilet and bath/shower myself before using it. we have stayed in large hotels before and never experienced anything like this. As for other reviews re budget deals there are much better out there believe me. on the second night we tried to enter the dining room at 6.45 and were asked to leave. food terrible breakfast cheapest of the cheap and nasty. Avoid at all costs there are better out there!!!!

Room Tip: try another hotel
  • Stayed: February 2013, travelled as a couple
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1  Thank margaretbolton52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2013

i found this hotel value for money my room was clean and tidy though the furniture was out of date plenty to do in the hotel especially for the kids. staff were friendly and helpful dining room was a bit chaotic due to the size of the hotel but plenty of nice food

  • Stayed: August 2013, travelled with friends
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1  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2013

I would not recommend this hotel to anyone, we stayed for four nights we were given four that were very poor all needed a deep clean as did the hotel. Can not put on here what the rooms were like not enough room. Have stayed at 2 start hotels in Spain and Italy that were much better and cleaner. Did not matter how much we complained to hotel staff no body did anything about it. Have written to head office to complain it has been a few weeks still not heard from them. will never be going back.

  • Stayed: July 2013, travelled as a couple
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1  Thank shirley h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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