The check-in process was nice and simple for us, in the queue, checked in and up to our room within 15 minutes of arriving!
Our room had a nice sea-view, but could have done with a little bit more care and attention when it came to cleaning. The walls had stains on them which I don't want to think about. Hopefully spilled drinks and not sick like we found in the lift to our room or down the wall at the Norcalympia Exhibition hall entrance. It seems as though this hotel is used by lots of party-goers and stag/hen dos - I think there should be a little more consideration from the customers, as I can't blame it all on the hotel staff. People just don't think about the consequences of their actions.
Moving swiftly on! The breakfast at the hotel is lovely - everything is cooked well and there's plenty on offer, constantly being replenished by the staff. We didn't eat any of our other meals in the restaurant but it certainly smelled great when we went past in the evenings.
Overall an okay stay, I just wish that the hotel could keep on top of guest messes a little more. The Norbreck Castle just seems to draw in that sort of crowd. We will be returning as we do each year, but hopefully the feedback given can be used to improve the hotel for future stays.More