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All reviews small pool basic hotel family room pleasure beach couldn't do enough would stay again location is great home from home nothing is too much trouble bunk beds the ritz tea coffee see you next year lounge tower grandchildren fry
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Reviewed September 7, 2017 via mobile

We only stayed for one night to see the lights. The running seemed a bit shambolic, had to wait quite a while before being greeted at reception, but he did create a parking space outside the hotel for me which was nice of him. The double en suite room was very basic and lacking furniture which made it awkward to sit and relax. At least it was clean and tidy.
Breakfast was a no thrills affair and again they need to work on the basics. Like I said, "cheap and cheerful".

Date of stay: September 2017
Trip type: Travelled as a couple
Thank GaznJacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 31, 2017

Booked family room for 5 to be told that they couldn't accommodate us, showed the person on reception my booking confirmation from Booking.com but she still wouldn't have it, said that they only accommodate 4 people in 4 beds and was not prepared to put another put-up bed in the room even though the room was plenty big enough. (Previous review said she would accommodate 3 in a double). Told us to leave, and she would cancel our booking. Children distraught, bank holiday Sunday no vacancies. Booking.com should be ashamed to have this place on their website. Spoke to a number of guests outside who said their rooms stunk and were filthy, one lady was complaining she couldn't lock her door but owner just shrugged.
We are in the process of complaining through the right channels.
DO NOT STAY HERE. PLENTY OF OTHER RESPECTABLE PLACES TO STAY.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Rooms
    • Service
7  Thank MissTWarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2017

Booked two rooms , one single and one family room which i shared with my 3 sons. Room was clean & tidy as you would expect although the light in the Bathroom flickered but it was something that we wasn't to bothered about to be honest and it didn't spoil our stay whatsoever. Found the owners friendly & helpful even lending me a belt as I had forgot to pack mine lol. Enjoyed Breakfast and refreshments, would stay again no problem.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank blackie102017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2017

Stayed 12-14 August for air show. 1st night was fine though no bedside table in room. After breakfast next day we went out for the day. On our return we were told a family had arrived who had booked 2 rooms and wanted them together, so without trying to contact us our clothes and personal items were removed from our room and put in another!! To say we were shocked is an understatement, these people seem to think they can do what they want. We left 1st thing next morning and will not be returning.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
6  Thank christineN7466FM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2017 via mobile

This is the worst hotel i have ever come across. The rooms are disgusting and the owner is a rude nasty woman who should be investigated by trading standards. Asked for a refund given the rooms were dirty and smelly and stained walls and bedsheets with a musky smell i was near sick. They still took my money then the owner laughed in my face and said it was booking . Com fault that the refund didnt appear well il tell you now this is the worst customer service iv ever received and its a disgrace. Disgusting place that should be shut down. GIVE MY MONEY BACK THIEF

Date of stay: August 2017
Trip type: Travelled with family
7  Thank theculturedgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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