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All reviews lime street station castaway bar train station empire theatre nautical theme free car park city centre mini bar lovely hotel self service full english buffet breakfast twin room excellent location would stay again excellent value for money visiting liverpool
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Reviewed March 16, 2016

Went to see a show at the Liverpool Empire and found that the Liner was only a two minute walk away. A great weekend and a wonderful hotel many thanks. Also the car parking is free when you have your car park ticket stamped at the hotel.

Date of stay: February 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kevanc522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this reviewResponded March 17, 2016

Dear kevanc522,

Thank you for your recent 5* review.

It was lovely to hear how much you enjoyed your stay with us and were able to benefit from our complimentary car parking and central location.

I look forward to welcoming you back again soon.

Kind regards,

Callie Sinnott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2016

The Titanic was more sussesful than this hotel. We stayed in the best room in the hotel the penthouse and we may as well stayed in a holiday inn. Staff were useless and rude. Never wanted to help us. It was over priced and also very very hot. Windows don't open and the top floor just gets cooked by the lower floors. So the give you a desk fan to try and not over heat.

Date of stay: January 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank janeaJ3789IK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this reviewResponded March 17, 2016

Dear janeaJ3789IK,

Unfortunately we don't seem to have any record of your complaints during your stay.

Could you please contact me direct on either 0151 709 7050 or guestservices@theliner.co.uk so we can discuss this further?

I look forward to hearing from you soon.

Kind regards,

Callie Sinnott

Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2016

Good value hotel, very close to Lime Street rail station,on site resteruant and bar offer daily meal and drink deals.Hotel is close to Empire theatre and shopping,10 to 15min walk to the water front Beatles story etc.

Date of stay: January 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank ggraha_101191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this reviewResponded March 17, 2016

Dear ggraha_101191,

Thank you for your excellent review.

I'm so pleased that you enjoyed your 2 night stay with us and found us to be in a good location to explore the city centre.

I look forward to welcoming you back again in the near future.

Kind regards,

Callie Sinnott

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Reviewed March 15, 2016

I choose The Liner when I go to Liverpool as it's close to station, has free parking, excellent food and friendly staff. The only downside is having stayed there twice now, the beds have not been as comfy as Premier Inn. If they were to invest in new quality beds it would be perfect.

Date of stay: January 2016
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank mlawal_214343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this reviewResponded March 16, 2016

Dear mlawal_214343,

Thank you for your great 5* review.

I'm pleased to hear that you have enjoyed your stays with us and thought we offer excellent food and have a friendly team. I have passed on your feedback regarding our beds to our Housekeeping Manager who will look in to this issue.

I look forward to welcoming you back again soon.

Kind regards,

Callie Sinnott

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Reviewed March 15, 2016

Brilliant location near Lime Street station. Plenty of bus stops nearby. Taxi rank very close. Very friendly, efficient and helpful staff. Very clean room. More than adequate shower room. Nice ambiance. Plenty of public spaces.

Date of stay: February 2016
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank 46dnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this reviewResponded March 16, 2016

Dear 46dnb,

Thank you for your first class 5* review!

It was brilliant to hear how much you enjoyed your stay with us... it sounds like you had lovely time!

I look forward to welcoming you back again very soon.

Kind regards,

Callie Sinnott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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