We booked an apartment with Wot if which was for Sienna Apartments, Hatten Garden. We were sent to this other apartment block bu UMI HOTEL. All single beds in a 2 bed apartment the most awful beds I have ever tried to sleep on!!! and the only art work on the walls were cork boards. We spoke to 2 Umi hotel staff who stated this was not a student dwelling and was in fact a better apartment block than Sienna Apartment. We never got a decent explanation and since we were there. Definitely not good enough if you see the pictures of what was advertised and paid for and what we got. Bathrooms though big enough need updating completely. There is also no ceiling lights in the lounge area or bedrooms only floor lamps!!! and student law books etc in the bookshelf. Yeh I believe it's not student accomodation!!!! NOT. Another disappointment was not a grain of salt or teabag in the cupboards either. All other place we have been have supplied a token amount of coffee, tea and sugar etc. Would never have anything to do with Access Apartments again and ashame I didn't realise before we left the hotel that it was a totally different place or I would have camped there till we got what we paid for. VERY DECEPTIVE WAY OF DOING BUSINESS.
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