I booked a nights stay here last weekend. I'm from London, but my partner and I had a busy weekend planned, so decided it would be more convenient to stay centrally. I was drawn in by No 10's fairly favourable reviews and boutique status. Sadly it disappointed.
When we arrived and were given our room, we were presented with a bathroom that seemed to have been abandoned mid-clean. We were moved to a second room, but this had two single beds rather than a double. After protesting (to the apparent surprise of the staff) we were shown to a third room (room 308). Third time lucky! Or so we thought...
- I decided to take a shower and noticed that the moisturiser provided had been used, as well as the shower cap set! The shower cap was missing from it's cardboard box, which contained the open wrapper and a hair band.
- The bathroom door had a large gap running all the way around the frame, so forget privacy.
- The shower tap was broken and sharp enough to easily cut someone's hand when turning it.
- There was no hairdryer.
- The showers water pressure was feeble.
The room was a little small, and there is no view if staying at the back of the hotel. However, the bed was very comfortable.
The interior of the hotel is attractive, though the corridors are scattered with house-keeping trolleys, buckets etc. This makes it very difficult to navigate them with luggage. It also makes the hotel look scruffy.
When we were checking out we were 4th in a queue of people and there was only one employee at the desk. I would recommend a fast-track check-out process.
It seemed as though there was a general lack of staff, and the staff that were present were disorganised.
There is no denying the convenience of the location, which is a minutes walk to Marylebone High Street and 5 minutes walk to Wigmore Street and Oxford Street.
- Official Description (provided by the hotel):
- Ten Manchester Street is a boutique hotel in Marylebone with 45 unique bedrooms housed in a beautiful Edwardian building. The hotel is located within 5 minutes walking distance of Baker Street station and 10 minutes walking from Oxford street and Bond Street station. Ten Manchester Street Hotel also boasts a walk-in 'Hunters & Frankau' designed humidor, all-weather cigar terrace and a Cigar Shop and indoor Tasting Room, offering a comprehensive range of hand-rolled Havanas plus many other famous Cuban marques. Our exclusive Dieci Restaurant, serving modern Italian cuisine, is the perfect place to relax and enjoy yourself with rare fine wines and a selection of menus, including our famous Afternoon Tea. ... more less
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- Also Known As:
- No. Ten Manchester Street Hotel London
- No. 10 Manchester Street