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“Fabulous and friendly”

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Rafayel on the Left Bank - Hotel & Spa
Ranked #316 of 1,068 Hotels in London
Certificate of Excellence
Plymouth, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fabulous and friendly”
Reviewed 7 May 2012

This is undoubtedly one of the nicest and friendliest hotels I have had the pleasure of staying at. From arrival the staff ensured we were well looked after and the courtesy car to/from the station was very welcome. The room although not river facing was amazing and had the most fantastic bathroom. The whole experience made our weekend stay in London very memorable, sincere thanks to the staff.

  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank mal108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2012

I stayed for one night (booked a Deluxe Double Room via Booking.com) and was upgraded to a Nile Suite - room 214 - scene 0004 if you click on Virtual Tour on the hotel's website! Oodles of space including a dining table which I'm sad to not have sat at! The view has a fair amount to be desired with only a partial river view but who needs it when there's a great Roof Terrace you can access. Loved the iPod dock and speakers in the huge bathroom (there was a tv next to bath which I sadly didn't use either). Awesome to be able to browse the internet with the wireless keyboard and remote!!! Good spa facilities. Nice bar and restaurant - the sample menu on the hotel's website is current so you've no excuse to be shocked about the cost! Thoroughly recommend.

My only negative comments are in reference to the hotel's environmental policy. If you don't care about that, ignore the following! 1. To enable heating/air-con when the room is not occupied is contradictory to having a sound environmental policy. I walked into the room and was smothered with heat. I couldn't get the heating to switch off until I called reception to do so manually in the middle of the night! 2. If you really want to lead the eco-hotel field, albeit on the luxury end, change sheets every other/two day(s) as a matter of course and make clients opt-out of this if they want them changed daily. 3. Toasters for breakfast - I wish I could have found my stats but the toasters in use, unless they're a new breed of super-efficient toaster, sit there for hours using energy when for the sake of having your guest wait an extra minute a conventional toaster would sure do. Note, if I'd been given a feedback form (which I requested) upon departure I would have passed these details onto the hotel directly. I did however get in the comment re the climate control!

  • Stayed April 2012, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank vlyn28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 May 2012

... if you want to stay in a 5 star hotel at at a lot less than the price you'd pay in the West End then stay here.

Rooms are absolutely amazing, service and breakfast very good though not totally outstanding.

Totally recommend it but just be aware of the location which is absolutely fine and there are plenty of bars/restaurants within a 10-15 minute walk but it's not right in the middle of London.

  • Stayed August 2011, travelled as a couple
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Helpful?
1 Thank juni1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 May 2012 via mobile

Battersea doesn't spoil a visitor with an exhaustive choice of quality hotels, thankfully the Rafayel provides a superbly priced, quality, classy answer to an overnight in Battersea, with parking! We chose a thames view room which was great. It's an enjoyable stroll along the river to find a couple of good bars, and a 10min taxi to the best Argentinian steak house in London, made even better when returning to the outdoor waterfront terrace bar late in the evening. We would highly recomend!

Stayed July 2011
Helpful?
Thank MR9011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 April 2012

This is such a amazing hotel i went there with my family as a suprise for my sister's birthday. The rooms are fabulous and are so spacious. Great location, great hotel, great restaurant. The spa would be even great if it was bigger. All around it is a great place.

Room Tip: The rooms on the ground floor are amazing.
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  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Rena_1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tewkesbury, United Kingdom
Level 5 Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 April 2012

We booked one of the Thames rooms which had the most amazing view of the river Thames all around us..The shower was amazing..You get 50% off your food bill which made the restaurant very good value for money £50 for 3 people eating 2 courses..There are 2 parts to the hotel which makes it feel a little strange but once you see the view it is worth it..A cab to the West End is £20 and to the Kings Road £8...It is a little out of the way but you must get a room with a view...

Room Tip: Room 123 and you can watch the helicopters landing..
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank Louisesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 April 2012

I have stayed there during the week since August and am about to finish my assignment and leave the hotel after 9 enjoyable months spent there. Can't speak highly enough of the staff and the surroundings they create. Very friendly, helpful and scrupulously clean and well maintained. Good gym, excellent restaurant and even a well stocked library. Having stayed in hotels all over the world, I would definitely say that the Rafayel can't be beaten in terms of value for Money and attention to detail. Upgraded many times without asking too. Highly recommended, and I'll be staying there whenever am next in town..

Room Tip: river views are especially nice..
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  • Stayed August 2011, travelled on business
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Helpful?
1 Thank maddysmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Property: Rafayel on the Left Bank - Hotel & Spa
Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#59 Spa Hotel in London
#71 Business Hotel in London
#227 Family Hotel in London
#230 Luxury Hotel in London
#263 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
Official Description (provided by the hotel):
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London

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