Booked this particular hotel for a Birthday treat with friends. Stunning new lobby and great lighting features!
Our room had a little issue with the lighting (it basically kept tripping and taking out the air con and TV). We were given a suite to make up for the incovenience, even though we didn't really complain, just asked for a swap to a working room!
Whether the suite overlooking Big Ben and Westminister Bridge or the regular rooms you will not be disappointed by the quality or the comfort here.
There's an emphasis on enviromental issues and this is commendable for such a large hotel.
Location astounding! Breakfast was good! Staff great. When the spa and pool are up and running this place will rock!More
- Free Wifi
- Breakfast included