I've reviewed this hotel previously - I stayed here in September 2011, for quite a long stay, and thought it was excellent. I've just stayed there again, sadly for only one night - and it's still great. The refurbishment is holding up well, and everything still looks sparkling and new. Carpets are springy, linen is lovely. I stayed in a Deluxe King, and was on the 5th floor, with a nice view of London's rooftops and the London Eye in the distance. Things I love about this hotel: when I arrived, I was greeted by name, with a 'welcome back'. There was a plate of strawberries and chocolates in my room waiting for me, with a card wishing me a pleasant stay. The food is excellent quality. The room service staff - the same ones as last year, so clearly the hotel is able to retain its staff, which is good - are so polite and helpful. Staff and service are generally excellent: when I arrived I discovered that I had forgotten to pack an adapter plug, and i phoned the concierge to ask if they knew a nearby shop that I could buy one. Within 10 minutes a staff member was at my door, bearing with him an adapter plug. So impressive. On my last visit, the fitness centre was closed for reonvation; it's now been re-opened, and is excellent. If you are staying for business, the hotel provides wifi free of charge, which for me is a big plus. The room rates are certainly on the high side, but it's London, and you get a lot of amenities for the price (plus reasonably sized rooms). The location is unbeatable, only 2 minutes walk from Covent Garden. I'll certainly stay here again.
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- Also Known As:
- Radisson Edwardian Mountbatten
- Radisson London
- London Radisson