We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stylish but not perfect”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Chesterfield Mayfair
Ranked #13 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
cheltenham
Level 6 Contributor
180 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Stylish but not perfect”
Reviewed 14 May 2012

I stayed here a few years ago and loved it. I was anxious to return when my husband and I planned an overnight trip for my Birthday. The room was super - spacious for a London hotel, stylish and with a lovely bathroom. All the public places are very stylish too. However, the mini bar was empty apart from someone's half eaten salad. Also the service in the restaurant was slow although dinner was very good. The breakfast buffet was average for a hotel of this standard.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank primada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

Thank you for posting such your review from your recent stay with us.

I am delighted to read that you enjoyed your stay and we were able to welcome you for such a special trip. I am pleased that the spacious and comfortable room as well as the stylish public areas helped to make your stay so memorable.

I was very concerned to read that the mini bar was empty and the service in the restaurant slow. I have personally addressed this with my team who will in turn provide additional training to prevent a similar reoccurrence. Please accept my sincere apologies for the inconvenience caused.

I do hope that we will have the pleasure of welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,214 reviews from our community

Traveller rating
    2,663
    430
    82
    27
    12
See reviews for
633
1,407
184
361
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (403)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Channel Islander
Level 3 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2012

My wife and I had an excellent stay at the hotel and as a result thoroughly enjoyed our few days break in London. All the staff were very friendly and helpful, particularly Laura and her colleagues at the front desk. We will certainly go back to the hotel when we have the opportunity - and indeed are planning our next trip at this very moment.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sampsonite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

We appreciate the time you have taken to write such a pleasing review from your stay with us.

I am thrilled to read that you had wonderful stay with us. I will be sharing your kind comments with my team about their service, in particular Laura, and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I am pleased we can look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2012

This was my first trip to London, besides solo. According to tripadvisor, this hotel has a high reputation among many guests. So I stayed there for 6nights.
The hotel is located near Green park station. It's the best location to go around everywhere, a lot of sightseeing spots, galleries, and museums. All staff is full of hospitality and kind to help a traveler overseas who is not a good English speaker.
The room was gorgeous and very British.I love it!!
The room charge is a little expensive but worth paying it. English breakfast was so delicious,but I needed some fresh vegetables.
Next time I visit London, I 'm sure that I will stay at this hotel again!!

Room Tip: Junior suite are large and gorgeous.
See more room tips
  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cakko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

Thank you for taking the time to write a review from your recent stay with us.

I am pleased to read that you enjoyed your stay and our quintessentially British style and tradition was so appealing.

Thank you for your great description of our surrounding areas and highlighting what a brilliant location we have, I am sure your fellow travellers will appreciate your feedback.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 12 May 2012

Nice, large rooms with pretty furnishings; great location in the heart of Mayfair (close the Berkeley Square; Bond Street; Green Park tube station; and Picaddilly); good service at the hotel; decent value by London standards.

Tamarind (Indian restaurant) is a block away.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BramStoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

Thank you for writing such a lovely review from your stay with us.

I am thrilled to read that you had wonderful stay with us and I look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 May 2012

A previous job involved me inspecting safety requirements in many west end (London) hotels - including and especially the back room areas that guests most definitely do not see!. Obviously, I also check out the comfort & facilities at each hotel - nothing to do with the job - but just because I enjoyed comparing the scores of different hotels that I visited. During 6 years of inspections, The Chesterfield impressed me most in terms of customer service, comfort and scale (it's smaller scale makes it warmer and less corporate). I always promised myself I would stay there - although I live only 20 miles away, I couldn't find an 'excuse'.

So when it came to celebrating my wife's (more significant) birthday, I took here to a trip to London. She knew nothing of the lunch & evening restaurants & theatre trip I had planned or even what hotel we would stay at. I was determined she would have a good time, so it had to be The Chesterfield - they didn't let me down!

The whole experience was magnificent and she (we) had a great time. The staff were superb and the room was quiet and very very cozy and luxurious. I can't comment on the food as we ate out in the evening (next to the theatre) and ate breakfast in a little place I discovered near Shepherds market just around the corner.

This place is a gem. In the middle of everywhere, but simultaneously in the middle of nowhere as it's tucked into a quiet street (handy for a good night's sleep) of millionaires mansions off of Park Lane

We will be back to experience the service again - and this time the food. Congratulations to the management and staff of this lovely little hotel

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Messyshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

Thank you for posting such a lovely review from your recent stay with us.

I am delighted to read that we were able to welcome you for such a special birthday trip. I will be sharing your kind comments with my team about their service, and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

We look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 May 2012

My husband and I stayed 3 nights at the Chesterfield Mayfair last August. We had a wonderful stay. The staff was very helpful and welcoming and the location can't be beat. We walked everywhere! The Green Park tube station is a few blocks away and Shepard's Market has good restaurants and pubs. Our room was a standard double. While it was small, it had all the conveniences we needed, and a great shower with lots of hot water! We booked their weekend package which included tea for 2, daily breakfast and late check out. We booked directly with the hotel and paid @300 dollars a night. For the extras and location we felt it was a good deal. I tried to book with them for a trip in early July but rooms are now going for upwards of 500 dollars a night without breakfast or tea!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mgstiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

Thank you for writing your review from your recent stay with us.

I am thrilled to read that you had an enjoyable stay at the hotel. It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members.

Thank you for your great description of our surrounding areas and highlighting what a brilliant location we have, I am sure your fellow travellers will appreciate your feedback.

We look forward to welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 May 2012

I love staying in Mayfair and have thought about the Chesterfield Mayfair many times. This time I satisified my curiosity and could not have had a more delightful experience. The traditional decor is warm and welcoming and the helpful staff was full of good cheer. The bed was oh so comfortable and the bathroom floor was heated. What more could you want! I've stayed at several of the "grand" London hotels and a number of boutique properties but never have had such a thoroughly pleasant stay. I can't wait for my next visit to the Chesterfield Mayfair.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 18 May 2012
Dear Guest,

I would like to thank you for sharing your wonderful feedback following your recent stay at the Chesterfield Mayfair and I hope that we have the pleasure in welcoming you back to the hotel very soon.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Bloomsbury
The Montague on The Gardens
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#20 of 1,069 in London
3,792 reviews
Soho
The Piccadilly London West End
Show Prices
Show Prices
Show Prices
Westminster
Hotel 41
Hotel 41
#1 of 1,069 in London
2,789 reviews
Marylebone
The Montcalm London Marble Arch
Soho
The Nadler Soho
The Nadler Soho
#34 of 1,069 in London
2,218 reviews
Show Prices
Show Prices
Show Prices

Been to The Chesterfield Mayfair? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Romantic Hotel in London
#13 Luxury Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity.ca, Agoda, Priceline, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your The Chesterfield Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing