Stayed here for the Jubilee weekend with daughter and grandchildren in 4bed room. When we arrived, after requesting full payment, the receptionist said there was no lift and we were on the 4th floor! I walk with a stick and would not have booked the hotel if I had known that there was no lift to the 1st floor let alone the 4th.
The carpets were threadbare and the dirt was encrusted on the windows. The curtains haven't been cleaned for a long, long time.
The English breakfast seemed to be made from the cheapest ingredients they could find - the toast was the best part.
Avoid at all costs!
- Official Description (provided by the hotel):
- Hotel set in 1850 Victorian; warm atmosphere; multilingual staff; near Paddington Station. ... more less
- Reservation Options:
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- Also Known As:
- Royal Norfolk London
- Hotel Royal Norfolk