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“Great location, friendly staff. Well appointed rooms” 4 of 5 bubbles
Review of K West Hotel & Spa

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K West Hotel & Spa
Ranked #267 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Bampton, United Kingdom
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location, friendly staff. Well appointed rooms”
4 of 5 bubbles Reviewed 23 April 2012

Stayed here before and have enjoyed another stay. Great location which is on a quiet road. so no traffic noise yet close to Earls Court.

Rooms are well appointed, although a little too warm, and the heated bathroom floor is luxury itself.

Food is lovely and the restaurant has a super view over secluded gardens.

Staff were very friendly and helpful - although not many spoke very good English

Room Tip: Avoid lower ground floor rooms
See more room tips
  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank icegoldp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 17 May 2012
Thank you for your lovely review. It’s great to hear that you enjoyed another stay with us at the K West. I’m pleased to hear that the food was to your taste and our staff impressed you. We look forward to welcoming you back soon.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,690 reviews from our community

Traveller rating
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    352
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newport, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Ideal location in the West of London. Lovely hotel, great service and huge room! Excellent value for money.

Room Tip: Our room was on level 2 which was below the reception but it was still light and sunny and in a quie...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 17 May 2012
Thank you for your gracious review. I’m pleased to hear that you enjoyed your stay and found our hotel excellent value for money. We hope to welcome you back soon.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

I didn't stay overnight but the spa, treatments, bar and restaurant are fab. I have been back a few times now. A bit pricy but worth it.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Annabel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 18 April 2012
Thank you for your lovely review. It’s great to hear that you enjoyed our facilities once again. We hope to welcome you back soon.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury, United Kingdom
Level Contributor
138 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

Stayed at K West for my husbands birthday night and thoroughly enjoyed our stay. The room was a great size and had a HUGE bed so it was very comfortable for one night.

The staff were all very friendly and we really enjoyed our breakfast. Would highly recommend!

Room Tip: We stayed in an Executive room which was a great size.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladylianne_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 17 April 2012
Thank you for your lovely review. I’m pleased to hear that you enjoyed your stay and it’s great to hear that you would recommend us! We look forward to welcoming you back soon.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, California
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Nice hotel with large rooms. Each room has a sofa bed and a large bath.
The location was pretty good within walking distance to the tube and a shopping center
It is located pretty close to Notting hill and Kensington.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank enioao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 17 April 2012
Thank you for your feedback. I’m pleased to hear that our hotel was to your taste and conveniently located for your needs. We look forward to welcoming you back soon.
Kindest Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
107 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

Having visited London several times, we enjoy staying in out-of-the-way neighborhoods to see a less touristy side of the city. K West Hotel & Spa is located in the multiethnic, middle-class neighborhood of Sheperds Bush. It's about 3 tube stops out of the central city.

The hotel is large, nearly a block long, and seems popular, particularly with Spanish and Italian guests. Children are welcome, although not admitted to the spa. If you have a stroller or can't carry luggage, avoid the 7th floor, which is accessible only by stairs.

Our room was small but newly refurbished and extremely clean, with an extra-long bathtub. Service was fine. The hotel restaurant was OK but not superb. While there are virtually no other restaurants in the area around the hotel, the giant Westfield mall about a 10 minute walk away has eating places in every price class. Westfield is a gorgeous new mall that has many of the shops and department stores that can also be found on Oxford Street or elsewhere in London. It's a good retail experience, particularly if it's raining. Probably not right for a first-time visitor to London, but we really enjoyed our day there.

In general, we were satisfied with our stay at the K West.

One final tip: if you arrive at Victoria Station via the Gatwick Express, as we did, don't take the Tube out to Sheperds Bush, particularly if you have luggage. The London Underground has almost no elevators, and you will find yourself dragging your bags up and down many flights of stairs. Instead, take the C1 bus, which has its first stop at Victoria and its last stop across the street from the KWest.

Room Tip: The very small 7th floor is quiet, but not accessible by elevator. It is also a very long walk from...
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KayDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 13 April 2012
Thank you for your feedback. It’s great to hear that you enjoyed your stay and we look forward to welcoming you back soon.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 9 April 2012 via mobile

I never write reviews and i normally just take others comments with a pinch of salt but this place annoyed me so much i felt i should show how much. We arrived at the hotel to find that in order to park our car we needed to pay for it. I didn't expect this and then to find out that it would cost £36 for the night I felt like I should be paying for any extra room for it. Things got worse when you read the small print on the ticket where the company parking the vehicle state they accept no responsibility for driving or parking your car but they won't let you park it yourself or have your keys back. Not sure how this stands with an isurance company especially when they leave it unattended with the car running for some time to the side of the hotel? To then find out that the spa costs £25 per person on top of the room rate made me feel like I was boardiing one of our famous cheap airlines!! I will never go back!

Stayed April 2012
Helpful?
8 Thank AndyRtwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_West_Hotel_Spa, General Manager at K West Hotel & Spa, responded to this review, 13 April 2012
Thank you for your feedback. I’m sorry that you did not feel that you should be charged for car parking or Spa entry. In order to offer great value rooms we prefer to offer our guest a room only rate and then offer optional extras like the spa, breakfast, parking etc, so that our guest only pays for the services that they actually want to use, but I understand that this did not meet your expectations and I apologise for this.
Kind Regards,
Hilary Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about K West Hotel & Spa

Property: K West Hotel & Spa
Address: Richmond Way | Shepherds Bush, London W14 0AX, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#28 Green Hotel in London
#53 Spa Hotel in London
#198 Luxury Hotel in London
#236 Romantic Hotel in London
#266 Business Hotel in London
#293 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
k West Hotel And Spa
k West London

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