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“Good Hotel In Kensington” 4 of 5 bubbles
Review of Park International Hotel

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Park International Hotel
Ranked #377 of 1,089 Hotels in London
Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good Hotel In Kensington”
4 of 5 bubbles Reviewed 29 March 2012

Needed a place to stay in central London on Piccadilly Line (convinient for Heathrow) so picked this hotel. Recently refurbished so interior looks great. Room on the small side but par for the course in London and it is in an old building which was nice. Breakfast was included which was decent. Staff were excellent for a London hotel - friendly and attentive without overegging it. All in all very good for a reasonable rate in a reasonable location.
Deduct one star as ever for not including Wifi and only having insanely expensive (£5 for 20 minutes) internet access. Went directly across the road to internet cafe for £1 an hour. Wifi at this point is a right and I can't understand Hotels ripping off guests like this - it really leaves a sour taste on an otherwise perfect stay.

Room Tip: Soundproofing is excellent but a bit of light gets in at the front (hotel frontage lit up). Wifi ext...
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl G, Front Office Manager at Park International Hotel, responded to this review, 10 April 2012
Dear Guest

Thank you for taking the time to complete such a wonderful review of your recent stay with us, I am delighted to read that you had an enjoyable time at the Park International hotel.

I would like to thank you for your wonderful comments with regards to the friendliness of our staff and for pointing out everyone`s willingness to assist where ever possible. It truly does make our day knowing that each and every staff member contributed to making your stay a memorable one.

I am sorry to read that you were disappointed in having to pay an additional fee for the Wifi access. As a hotel we do supply this service to our guests however the system itself is owned by an external company who supports and manages the network. It is due to this reason that we can offer this service but at an additional fee.

We look forward to welcoming you back soon

Best Regards
Karl Goebel
FOM/Senior Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
286 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

Hotel provided good service.
Good location
Reasonable prices.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grass Valley, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

My wife and I stayed here 6 nights during our stay in London and were very pleased. When we arrived a bit early for check-in, instead of having our luggage stored, the manager intervened and gave us immediate access to a larger room for our stay. The renovations here are complete and we enjoyed them. Very clean, great bathroom and fantastic shower, a refrigerator, comfortable bed, storage, and quiet. Breakfasts were English style and plentiful. And the staff throughout was very pleasant and helpful. We got good tips on sightseeing and other needs. Special kudos to the breakfast staff who were always cheerful and helpful. The hotel is in a great location, very close to the V&A and other museums and two blocks from the underground with direct access to the sights via three lines. Our only regret was not having free WiFi, but Starbucks was right across from the tube station.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Sunsetmtnwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl G, Front Office Manager at Park International Hotel, responded to this review, 26 March 2012
Dear Sir

Thank you for taking the time to complete such a wonderful review of your stay at the Park International Hotel, I am delighted to read that you had an enjoyable stay with us and that our staff went out of their way to ensure that your trip to London was a memorable one.

I am happy to read that you found the in-room facilities to be clean of a high standard and practical. I would like to thank you for mentioning the friendliness and professionalism of our entire team and for pointing out the breakfast staff in particular, I will definitely pass on your feedback to the entire department.

We do hope to see you again on any future trips you may be planning to London.

Best Regards
Karl Goebel
FOM/Senior Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

I thoroughly enjoyed my nights accommodation at the park international. I was pleasantly surprised at how clean, well presented and modern finish the room had. The showers and bathroom were spotless. The dinner in the restaurant was a lovely change. I highly recommend this hotel for business or pleasure. I can't wait to go back.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 186394Rachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl G, Front Office Manager at Park International Hotel, responded to this review, 26 March 2012
Dear Madam

Thank you for posting such a wonderful review about your stay at the Park International Hotel, it is always a pleasure to read positive feedback like yours.

I would like to thank you for mentioning how clean and well-presented our rooms are and shall certainly pass on your comments to our housekeeping department. I am also pleased to read that you had the opportunity to dine in our Checkmate bar and that you found the fusion of Thai and English classics to be a refreshing change.

We do look forward to welcoming you back upon your return to London.

Best Regards
Karl Goebel
FOM/Senior Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

I've stayed the Park International before, but this was my first visit since the total renovation. The hotel is spic and span, and professionally run. My room was comfortably furnished and the shower was fantastic. There were no problems with noise whatsoever at night. Breakfast was ample and varied. I dined in the in-house restaurant one night and was pleased with my meal and the service. The hotel is located near the Tube, three grocery stores, a druggist's, and a number of pubs and restaurants. Prices at the Park International have gone up since my last stay, but for what I received, it was worth it -- I'd certainly stay again.

Room Tip: If you want to avoid street noise, take a room in the back -- although the double windows sound-proo...
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  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank solo_Anglophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl G, Front Office Manager at Park International Hotel, responded to this review, 26 March 2012
Dear Guest

Thank you for reviewing your most recent stay at the Park International Hotel and for providing us with your constructive feedback since the completion of our renovation project.

We always welcome our guests comments about the atmosphere and décor of our newly refurbished rooms and public areas and we are pleased that you find the fittings and furnishings to be to your liking.

I am delighted to read that we have once again been able to provide you with a memorable experience during your stay with us and we look forward to welcoming you back soon.

Best Regards
Karl Goebel
FOM/Senior Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

We went to London for a short trip : 5 days.

We are 47-50 and we don't have child. We love soft beds and just hate noise...

We choosed Park International Hotel using google maps - it was somewhat cheap for London (about 100 euros a night), well located (100 m from the Museum of Natural History) and, overall, most review here said that it was a quiet hotel...

Well, they were lying -- this is the MOST quiet hotel we ever rent !

Point.

Our room was brand new (it was room 206 FYI.) Superb, small maybe, but absolutely silencious...

That is to say, people there just wanted to help us in anyway possible. And with a large smile. Remarquable...

We will return in this hotel next year.

Room Tip: Choose a room with a view on mew.
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sylvainrodrigue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl G, Front Office Manager at Park International Hotel, responded to this review, 26 March 2012
Dear Guest

Thank you for completing such a wonderful review of your recent stay with us and for scoring us a five out of five on Trip advisor

I am delighted to read that you had selected the Park International Hotel due its convenient location and previous reviews posted by the trip advisor community. Furthermore I am pleased to hear that your request for a quiet room could be accommodated and that the room that had been allocated to you turned out to be the quietest room you have ever rented.

I would like to thank you for mentioning the professionalism of our entire team and we do look forward to welcoming you back next year upon your return to London.

Best Regards
Karl Goebel
FOM/Senior Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park International Hotel

Property: Park International Hotel
Address: 117-129 Cromwell Road | Kensington and Chelsea, London SW7 4DS, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Suites
Hotel Style:
#264 Luxury Hotel in London
#275 Family Hotel in London
#341 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park International Hotel 4*
Number of rooms: 171
Official Description (provided by the hotel):
The Park International Hotel is a contemporary hotel located in the heart of Kensington. The hotel is within walking distance from Harrods, Royal Albert Hall, National History Museum, Victoria & Albert Museum and Hyde Park. The property features 171 well-appointed and modern rooms along with newly refurbished public areas. The Heritage Deluxe rooms on the first floor are beautifully designed and feature high ceilings, contributing to the elegance of our luxury 4 star hotel in London. Our guests can unwind and enjoy a cocktail at the Checkmate Restaurant and Bar which also offers live music and a delicious Thai and British Food menu. ... more   less 
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Also Known As:
Park International London
Hotel Park International
Park International Hotel London

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