My wife and I stayed at the Milestone Hotel for nine nights over the Christmas and New Year holiday. I cannot say enough about the management, staff and hotel in general. Without exception, every staff member treated us with the utmost respect and really, really seemed to care about our needs.
We initially had some concerns about staying in a hotel on Christmas Day but the Milestone and its staff made it a wonderful (and very memorable) day. The day started by us finding a Christmas stocking with wrapped presents attached to our hotel room door on Christmas morning...then we had a fabulous full English breakfast in our room followed that evening by an outstanding dinner in Cheneston's Restaurant...finally, we capped off this great day with evening tea in the library (which we experienced every night of our stay). In addition to the hotel itself, the Milestone's Kensington location is perfect...we walked everywhere from the hotel and very much enjoyed our walks in Hyde Park.
I've stayed in many "so called" first class hotels and all too often they've sadly missed the mark but in the case of the Milestone, they’re truly a first class establishment at every level and expertly operated and managed. We guarantee we will return as soon as we can....
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
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