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“Great staff but expensive even for London”
3 of 5 bubbles Review of The Rembrandt

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The Rembrandt
Ranked #226 of 1,088 Hotels in London
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great staff but expensive even for London”
Reviewed 9 April 2012

The hotel is easily found directly opposite the V&A, reception areas are nice enough, although they have struggled with combining a more modern theme with the historic building. Check in fine. Unfortunately for this hotel our last stay at a four star would be very hard to beat...(see Rudding Park, Harrogate). We were not asked if we needed help with our luggage and were given our room keys. Entering the room I was very disappointed, I know rooms in London can be tiny, however as I had upped the budget for this one since my last visit (Raddison Bloomsbury) I was expecting a little more. The room was tiny, which I could have delat with if it was well decorated and had a bit of something to it...it didn't it appeared tired and lacklustre. The bed was small and the bathroom tiny and a little dated. On this room i would not have rated this as a four star (and I accept that rating are not given solely on rooms). Anyway we upgraded and were much happier. Our new room was larger, in all ways and had a whirlpool bath. The tea-tray was disappointing with only English Breakfast and instant coffee, nothing else.

Breakfast was well cooked and nice, although the service very inattentive and we did sit for around 15 minutes beofre we had to catch a waiter to get coffee.

All in all, I think the hotel is relying on its location which although is good, I feel that given the excellent transport system in London you can stay in many places and have very good and easy access to the whole of the city.

I would stay here again, but only if the prices for the better rooms were much more competitive - but maybe we just booked a bad deal - who knows!

Room Tip: Avoid the standard "superior" rooms unless you are happy with a tired shoe box.
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank Psycho8a88le
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (513)
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brooklyn
1 review
Reviewed 8 April 2012

I would highly recommend to stay in his hotel. Great location, great staff, very clean, generous breakfast and so much more.....
Thanks to everybody who made our stay so special.

  • Stayed April 2012, travelled with friends
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Review collected in partnership with Easytobook.com

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Thank anna o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2012

The reviews were largely very good for this hotel, and that is exactly what we found. The location was great for us. Easy access to tube station, safe and interesting neighborhood to walk around in, proximity to many major sites of interest in London. You could wander across the street to spend an hour in the V and A museum.
Rooms were clean and modern. I have never stayed in London before and was prepared for small hotel rooms, and it didn't bother me.
Staff were pleasant.
The pool facility looked great, but we were never able to use it. (I was traveling with a child, and children are not allowed after 6 PM- something that wasn't clear to me when I payed for the passes) My pool pass fee was refunded at check out when I brought up the fact that we hadn't been able to use the passes.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Calgaryfamily65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
527 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 5 April 2012

We spent three nights at the Rembrandt's, the hotel is very well situated (in front of the V&A museum, very near from the tube...), very nice reception, large and well fitted rooms, and a great breakfast.... This is a very fine place to stay in London, with reasonable prices!!

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Chalupin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 April 2012

We spent last week in London at the Rembrandt Hotel. The hotel and staff were lovely and the location was wonderful. There were many, many places to eat and shop nearby and, of course, the great museums were just across the street. Our room was small, which we expected, but our small double bed was uncomfortable and substandard. The mattress sagged in the middle. The bathroom was pretty and clean and the toiletries were nice. We loved eating breakfast (included in our rate)in the hotel and were impressed by both the food and the wait staff. The concierges were helpful and friendly. We would definately stay there again but we would either upgrade our room or ask for two beds.

Room Tip: We overlooked the V and A Museum and enjoyed the view.
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  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Ondawada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broken Arrow, Oklahoma
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 March 2012

What a great Location. You are across the street from The Natural History Museum. A five finute walk one direction to an area with a bunch of yummy restaurants and go the the other way a five minute walk to Harrods. This hotel had an awesome staff. The concierges they had did everything they could to help me by printing boarding passes and getting me a taxi.The beds are comfortable and the room is on the small side but didnt care because we were so busy we just slept when we were there.

Room Tip: Ask for a quiet room in the back and on top floor. Floors tend to squeak so you may hear people walk...
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  • Stayed March 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank stephnsteve2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 March 2012

The Rembrandt hotel is located just a block away of South Kensington tube station. It is as well located In a very centric area with a good selection of restaurants, coffee shops and shopping just steps away (Harold’s is about 5 minutes walking on the same street)
The hotel rooms are very spacious, compared to many of the hotels in London, all with AC, bathroom amenities, good size bed (I got a King size...also not "typical" for London), desk and free WIFI. The hotel offers fitness facilities.
Breakfast was included in my rate, and I can say that it was a good English style buffet selection, but for non eggs, bacon lovers....fruit was missing. However, good selection of yogurts and cereals as well as bread + pastries was available.
This hotel is a good option for business & leisure since location is a must to get to places in London!

  • Stayed March 2012, travelled on business
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Helpful?
1 Thank MadTraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Rembrandt

Property: The Rembrandt
Address: 11 Thurloe Place | Knightsbridge, London SW7 2RS, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Spa Hotel in London
#156 Business Hotel in London
#172 Luxury Hotel in London
#202 Romantic Hotel in London
#218 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Rembrandt 4*
Number of rooms: 194
Official Description (provided by the hotel):
The Rembrandt Hotel is located in Knightsbridge, tastefully combines elegant Edwardian architecture with contemporary design and is ideally located with exclusive access to designer shops and many of London's famous museums. Guests can relax with a drink or light meal in the 1606 Lounge Bar or enjoy a delicious Carvery in Palette Restaurant. Guests of The Rembrandt also have access to the adjacent Aquilla Health and Fitness Centre at a reduced rate. ... more   less 
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Also Known As:
The Rembrandt Hotel London
Rembrandt Hotel London

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