This could be a good hotel if more attention was paid to detail, facilities were properly maintained and the staff were more approachable. We stayed for one night and will never go there again. The television/remote control would not work correctly and the extract fan in the bathroom was defunct making the room unpleasant to use. If you foolishly decide to stay at this hotel make sure you take ear plugs with you, as the noise from the air conditioning system is diabolical (even when turned off). We got very little sleep due to an intermittent sound like an electric drill boring into a concrete wall.
The breakfast which is self service (except coffee and tea) can only be rated as below average. The cooked food - fried eggs and bacon etc, was pre prepared (not cooked to order) and looked very greasy and unappetising. The coffee was lukewarm and for some reason the cereals were located in another part of the room well away from the main self service bar, which was not pointed out by the waiter serving coffee. There was no fresh fruit available just horrible dried stuff.
When my wife asked at reception if we could have drinking water in our room, she was told to ask in the bar. The bar staff were most unhelpful and said it was not available and that we would have to pay for water from the minibar in our room (over £2 for a very small bottle!). Is it right that we should have to pay for drinking water?
I have stayed at far better and more friendly hotels in London.
- Official Description (provided by the hotel):
- The Rembrandt Hotel is located in Knightsbridge, tastefully combines elegant Edwardian architecture with contemporary design and is ideally located with exclusive access to designer shops and many of London's famous museums. Guests can relax with a drink or light meal in the 1606 Lounge Bar or enjoy a delicious Carvery in Palette Restaurant. Guests of The Rembrandt also have access to the adjacent Aquilla Health and Fitness Centre at a reduced rate. ... more less
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- Also Known As:
- The Rembrandt Hotel London
- Rembrandt Hotel London