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“Intercontinental Hotel Spa, Park Lane”

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InterContinental London Park Lane
Ranked #135 of 1,089 Hotels in London
Certificate of Excellence
UK
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Intercontinental Hotel Spa, Park Lane”
5 of 5 bubbles Reviewed 28 March 2012

What a lovely place! Definitely one of the better London spa experiences from the very welcome in their pleasant waiting area where you're immediately offered a drink and some dried fruit to nibble on to our lovely couple's massage in one of their VIP massage rooms. The treatment room was great, rather spacious, the massage enjoyable and there was even a little basket of essentials for your shower afterwards which included things like deodorants and hair scrunchies. We were not rushed and have received a full hour of massage and were given plenty of time to shower, change, etc. Full marks!

Stayed September 2011, travelled as a couple
Helpful?
1 Thank Ali98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,367 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Holmfirth, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

This hotel is classy. The staff are always friendly. Check in was busy when we arrived but a member of staff came to talk to us telling us it would only take a minute. Our room was large for |a London hotel. The reception was full of fresh flowers in lovely displays which smelt great. We had cocktails but did not eat at the hotel. My friend staying in another room rang down to reception to adivse them that the shower was not working properly and they sent maintenance straight up within minutes to sort it out.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janekd39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

Attended a day long conference (awards ceremony) at this hotel and I felt 'special' when walking into doors that are opened for you by a doorman. The welcome continued into the reception area and then onwards to the table where we were seated. The rooom is big, the table presentation very good. And the awards ceremony went without a hitch! Had a salmon starter (to be fair my friend ate mine) and then a 'beef cheek' for main. Pudding was bakewell tart. The food was well cooked and presented and the waiting team was very good. I felt very lucky to be at the hotel but this is a review, so I would say that I thought the food was 'so so'. However, that might be harsh when you think that they were serving 500 people all at once. In fact it probably is when I compare it to the overall great feeling of 'being wanted' that I experienced and took home with me!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Moorbius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pikeville, Kentucky
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

This hotel was a good experience. We were mostly gone day and most of the night doing the various activities that London has to offer. The hotel didnt really "wow" us like most 5 star places do. It was a standard hotel but it was very spacious for what is typically offered in the UK. Walking distance is close to the "tube" and is close to Shepherds Market which offers many restaurants. Overall a great hotel in a safe location but didnt have a "wow" factor.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aundrea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Have stayed here on a couple of occasions when I visit London on business. I have received faultless service every time! With so many hotels across Europe boasting 5 stars when they blatantly aren't, it is nice to actually get it!

I will keep this short but service is excellent, turn down service was completed without request, excellent room facilities (Bang & Olufsen TV etc.) and everything completed to a very high standard.

I would of course recommend, especially if you can nab a deal on various travel sites.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank byjingo999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 25 March 2012

From pulling up outside it was super effecient, from the valet parking to the check in. The rooms are lovely with nice toiletries and comfortable beds, I enjoyed the bar with good service drinks and atmosphere. It isnt cheap but then I have never found a 5 star in London which is!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jigglywuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashington, United Kingdom
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

This is the second time I have stayed here and it is a top class hotel. I used some of my priority points to get a free night as I had a late afternoon meeting, and I was also going to see AIDA at thr royal albert hall.
Previous reviews have said it all. The rooms are lovely and spacious, and the service is top notch. Highly recommended for a quality London break.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agammemnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental London Park Lane

Property: InterContinental London Park Lane
Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Official Description (provided by the hotel):
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
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Also Known As:
Intercontinental Hotel London

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