Lovely hotel but it did not leave me with a 5 star experience. Check in was very slow as there was a queue - with no where to sit as the two chairs were already occupied! Service at reception however was excellent and I was given a room upgarde. The view from the room was great -the palace, the wheel, Big Ben and Green Park. The facilities in the room were as expected with a lovely comfortable bed. Some instructions in the bathroom would have been nice - it took a while to work out how to regulate the water temperature. The Elemis toiletries are a nice touch.
Turn down service was completed without fuss however the tming could have been better - most people are getting ready to go out for the evening at 6.30pm on a Saturday night and I was just about to step in the bath.
Do not bother with the cooked breakfast. The food was luke warm, the hash browns were cold and inedible, the chef did not poach the eggs for long enough, I did not expect a standard buffet style for hot food in a 5 star hotel. The continental breakfast choice is excellent. Service is attentive although maybe a little too eager - my cereal bowl was removed as soon as I put my spoon down, I was only pausing to take a sip of tea.
The staff are very polite and helpful although the door service is hit and miss. Parking will cost you £50 overnight.
- Official Description (provided by the hotel):
- Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more less
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- Also Known As:
- Intercontinental Hotel London