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“A Great Stay”

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InterContinental London Park Lane
Ranked #137 of 1,063 Hotels in London
Certificate of Excellence
Birmingham, Alabama
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A Great Stay”
Reviewed 4 April 2012

The location is great, just around the corner from the Hard Rock Cafe and across the street from Hyde Park. Also convenient to Buckingham, Green Park, very close to Tube stations and a multitude of great restaurants. Easy walk to shopping on Knightsbridge. The staff are friendly and accomodating. It's pricey, but that's expected of the Intercontinental. Frankly, if I were taking my family on personal holiday, I would choose a less luxurious hotel, but it is one of the best for what it is - a luxury hotel.

Room Tip: There are no 'bad' rooms, but ask for a room facing Hyde Park for some interesting people wa...
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  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BailesinAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 April 2012

We went to Intercontinental Park Lane for afternoon tea last Sunday and we absolutely loved it! We decided to try something new and went for the Botanic Tea, which is the new afternoon tea the hotel has just launched. It’s a very creative afternoon tea, with plenty of different textures and surprising flavours that you wouldn’t expect on afternoon tea. The “ceremony” starts with a lovely cocktail of champagne with vanilla and cardamom and it’s followed but the sandwiches, the scones (with a twist) and the gorgeous cakes. This is a truly luxury afternoon tea and even includes lobster and beluga caviar. The service was absolutely amazing, friendly and very helpful. We couldn’t finished all the cakes and they happily accepted to put them on a “take away” box so we could take the cakes home. I would recommend this afternoon tea to any foodie or anyone looking for a different and creative version of the traditional English afternoon tea.

  • Stayed April 2012, travelled with friends
    • Value
    • Service
Helpful?
4 Thank EventsOrganizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 April 2012

I've stayed at both Sheraton properties on Park Lane but this is hands down the best, although pricey (about $600 per night on club floor) not much to look at from the outside but the inside if lovely. Rooms are "London" sized but new, classic interiors. Food for both evening canapes and breakfast were excellent. They had champagne which completed it for me. After we returned from dinner I realized I had left my purse at the restaurant we had just returned from (!! too much champagne I think) and the bellman offered to go and get it for me while we enjoyed more champagne (!!) in the lounge. Travelled on business but would not hesitate to return for pleasure. Yes, it's expensive but time is money and being in the middle of the action certainly has its pluses.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geordie_calgarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 April 2012

This hotel is excellent for both business or leisure.

I have stayed here numerous times. On business, they are very efficient and the amenities here, especially the Club Inter-continental, are invaluable. The staff are very professional and cosmopolitan, but with a human touch.

This hotel is very fair to priority club point redeemers as well.

The rooms are largely consistent except for the views which alternate between views of Hyde Park or Park Lane.

I would say this is one of the best Inter-continental properties.

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MillionsRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 March 2012

The Intercontinental London Park Lane is a modern, updated hotel located between 2 parks (Green and Hyde Parks) and within walking distance to Buckingham Palace and Piccadilly Circus/SOHO areas. We arrived by train at Victoria Station from London Gatwick Airport. We walked 15 minutes from the station to the hotel; it was easy to navigate from our iPhone GPS and took you by a small park on the way. It would have been just as easy to catch a cab, since many were already waiting outside the station. If you wanted to use the tube there was the Green Park station (blue line) entrance just left of the hotel entrance. We were able to walk to Oxford Street, the cathedral and Big Ben, Covent Garden area, then easy to take the tube (Grey Line to Blue line just a few stops) back to the hotel Green Park station. Easy to walk and navigate the city from this location.

*Room Description - We had an early morning arrival of 7am and even though a room was not readily available at this hour, the staff worked to have our room ready by 11:30am and we were able to rest after the long flight / jet lag. The room was average in size and well appointed with king size bed and view of the park. Bed was comfy with 4 large pillows for us to share. Had an issue with the TV and maintenance switched it out in less than 30 minutes. Bathroom was marble and tile, also had large tub and shower combo with rain or hose type showerheads. Hotel offered plug adaptor for my straightening iron, Wi-Fi at additional charge, coffee/tea maker in room, small refrigerator/mini-bar and large umbrella for the rainy London weather. Concierge was very helpful in making reservations for our fancy dinner, plus gave us tips on areas to stroll (Covent Garden) and museums to visit (British History Museum).

*Area - located in a well-heeled area of London. Several pubs are within walking distance; we liked Shepherd’s Tavern as it was authentic and close! Hyde Park is across from the hotel and you can rent bikes and ride along The Serpentine, which is a lake that runs through the park. One perk is that the bikes are free for the first 30 minutes and have rental stations located throughout the city for you to return the bikes. Oxford Street is at the end of Hyde Park, when walking/biking it from the hotel; this street is reminiscent of Times Square and fun to walk and window shop with large named department stores. Many cafes and pubs are located in this area and we were able to eat traditional London fare as well as authentic Asian/Thai cuisine. Bond Street is a nice street to walk with higher-end designer boutiques and shops.

We would definitely recommend this hotel and area to our friends and family!

Room Tip: Ask for quiet room, away from the elevator with exterior views.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacobs-Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 March 2012

Lovely hotel but it did not leave me with a 5 star experience. Check in was very slow as there was a queue - with no where to sit as the two chairs were already occupied! Service at reception however was excellent and I was given a room upgarde. The view from the room was great -the palace, the wheel, Big Ben and Green Park. The facilities in the room were as expected with a lovely comfortable bed. Some instructions in the bathroom would have been nice - it took a while to work out how to regulate the water temperature. The Elemis toiletries are a nice touch.
Turn down service was completed without fuss however the tming could have been better - most people are getting ready to go out for the evening at 6.30pm on a Saturday night and I was just about to step in the bath.
Do not bother with the cooked breakfast. The food was luke warm, the hash browns were cold and inedible, the chef did not poach the eggs for long enough, I did not expect a standard buffet style for hot food in a 5 star hotel. The continental breakfast choice is excellent. Service is attentive although maybe a little too eager - my cereal bowl was removed as soon as I put my spoon down, I was only pausing to take a sip of tea.
The staff are very polite and helpful although the door service is hit and miss. Parking will cost you £50 overnight.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MDS1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tromso, Norway
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 March 2012

I would definitely choose this hotel again. The location is great, close to Buckingham Palace, Hyde Park, Harrods at one side and the shopping districts of Mayfair, Soho, Piccadilly Circus and Oxford Street on the other side. Our standard room was newly refurbished and really top class. I have never had such a comfortable room, but I rarely lives at 5-stars hotels. The price is high, but if you find an offer you could afford do not doubt as the quality of the room and service is top.
One negative thing? Just outside the hotel is nothing interesting, you have to walk a few minutes to find restaurants, shops or parks. We bought the London travel card and mostly used the tube from Hyde Park Corner, just two minutes from the hotel.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ogd71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental London Park Lane

Property: InterContinental London Park Lane
Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#116 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Official Description (provided by the hotel):
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
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Also Known As:
Intercontinental Hotel London

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