We recently stayed here late June. A pretty average hotel overall. The first room that they put us in was ridiculously small - even for London standards. We could not even fit our 2 normal sized suitcases in it. We complained about this & got a better room - at least we could bring both suitcases in to the room. Breakfast was average. There aren't even any tea or coffee making facilities in the room.
On check out, they tried to charge us for the use of the internet as well as a bill generated in the bar. All of this took quite some time to sort out. It's disappointing because the hotel is in such a good location, but it's an average experience overall. We would not stay there again.
- Official Description (provided by the hotel):
- Lancaster Gate Hotel is located across from Hyde Park and Kensington Gardens and is a short stroll away from Portobello Market, The Albert Memorial, Albert Hall, Marble Arch and Oxford Street. The hotel has 196 rooms with modern amenities and special facilities for business travellers and families. Our Serpentine Restaurant & Bar offers international dining options as well as our popular breakfast buffet. We also provide 2 meeting rooms for small-scale business meetings, conferencing and events. ... more less
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- Also Known As:
- Park Inn London
- Park Inn Hyde Park