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Reviewed April 18, 2011

Do not stay here Unless you want to be woken up with extremely loud building work at 8am..it is so noisy it feels as though it is in the apartment. Apartment is ok but small. I am amazed that I was not pre warned that there is building work going on as somebody else complained in November..

  • Stayed: April 2011
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2  Thank Sorrento1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2010

I rented a two bedroom self-containted apartment for a girls weekend (Fri-Sun) in London, and I must say this was a perfect location to use as a base for the weekend.
The apartment has two double bedrooms, 1 with en-suite and both were tastefully decorated with plenty of storage space. In addition there was a general bathroom and an open plan living space incorporating a fully equiped kitchen (yes! including washing machine & dishwasher), comfortable living area with two sofas and a TV (receiving basic freeview/satelitechannels) and DVD player, and a dining area which would accomodate 6 people with ease.
The apartment was clean, good linens on the beds and plenty of towels (we'd requested enough for three as there were three of us staying).
The check-in process was simple; I received an email confirming the door entry code, and also a personal code to access the key safe and collect our keys for the apartment we'd been allocated.
Location wise, if was perfect. A 2 minute walk down to the embankment, and a short walk over Blackfriars bridge and you were on the southbank, which was perfect fo an early morning walk and breakfast at one of the many places to eat as you walk towards the London Eye. Additionally we were going further into town (Covent Garden) and if we walked up to the main road (1 minute if that!) you were on Fleet Street where it was easy to get a taxi to where we wanted to go.
Would definitely recommend this as an option for a great base for a weekend in the City!

  • Stayed: September 2010, travelled with friends
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3  Thank Sunny636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 11, 2010

Stayed in an apartment situated on the 2nd floor for two nights (4 adults). The apartments are situated just of fleet street and an ideal location for exploring London a short and safe walk to covent garden. The apartments are clean and tidy but a little worn in places ie flooring scuffed, bathroom in need of TLC. We really enjoyed our stay and would stay again but mainly because of the location as we do not spend that much time in our acfommodation anyway. Down side to the apartment at the moment is that there is lots of building work going on all around and you get woken up at 6.30am due to the noise also not enough hot water generated from the boiler only 1 person had the luxury of a hot shower when all four people getting ready in a morning

  • Stayed: November 2010, travelled with family
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Thank sunshinePrescot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiNCManagement, Manager at MiNC Apartments - Lombard Lane, responded to this reviewResponded February 2, 2011

Dear Guest,

Thank you for taking the time to comment following your recent stay in MiNC Lombard Lane.
We were very happy to hear you enjoyed your stay and in particulary such convenient location.

However, we were most disappointed to hear of the issues that you experienced with the noise and hot water. Please accept my deepest apologies. This is not what we should be providing. I can assure you that we are very concern about this and we endeavour to rectify it immediately.

Once again, thank you for your feedback.

We hope we can welcome you back to MiNC Apartments in the future so that we may show you our true level of customer service.

Kind Regards
MiNC Apartments Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2010

I was quite nervous after reading some bad reviews but I have to say the apartment we were allocated was really nice. It was large, bright, clean and had everything we needed for our stay.
We stayed on the 2nd floor in a two bedroom apartment. One room was ensuite and there was also a good sized bathroom with bath. The bedrooms had plenty of wardrobe space too. In the living room one of the settees was in fact a pull out double bed, so really good if you have guests. The kitchen was great, and a 5 minute walk away is a 24hr tesco - even on Sundays! The apartment was located on a small cobbled street in the law area. It was just a 2 minute walk to all the barristers inns and gardens. Really nice. The building next to it is currently being renovated but we stayed friday until monday so didnt get any disturbance. The flat we stayed in was great and I would definately stay again.

  • Stayed: September 2010, travelled with family
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Thank BethStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiNCManagement, Management Representative at MiNC Apartments - Lombard Lane, responded to this reviewResponded March 3, 2011

Dear Tripadvisor Member,

Thank you for taking the time to comment following yourstay last year at MiNC Lombard Lane.

We were very happy to hear you enjoyed your stay, and in particular our rooms and location.

We hope we can welcome you back to MiNC Apartments in the future so that we may show you again our high level of customer service.
Kind Regards
MiNC Apartments Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2010

Booking easy on the web but self check in needs codes, they only send against docs and credit card copy by fax. I booked on saturday. They are unreacheble evening/night and in weekends. I arrived tuesday. Monday was holiday in London, so no way. Left a message in the voice mail for getting the codes by sms, arriving late afternoon but no result. Luckily landed early, still in time to call by phone and get the codes. Keys are in a safe, the door could not open: I managed eventually, a pin was worn and did not work properly. Emergency number attend courteously but they range of activity is limited. If not in real emergency and call at night you are charged 50 pounds (beware!).
First impression was "save by all means" although the structure and the apartments are not in bad conditions. It smells mould in the entrance and there are apartments on ground floor and ONE UNDERGROUND that is number 1 (BEWARE!). I would never take less than second floor (I had second floor in fact)
Living and kitchen are quite ok, but we could not get the washing machine to perform a drying program the second time. There was a curtain on the window, removed and not replaced (pity, such simple detail).
The staff for setting clotehs for drying was broken, so simple to adjust, only one screw missing but....no screw..
Bathroom has a shower, water just warm, the boiler is modern and should be set at 55-65 C but is set at below 40 (saving reasons?) . Shower should have a glass and the basin is so unreasonably near to the corner of the wall and too close to the towel dryer (good idea, little small, cant use properly). Simple redesign of the bathroom (glass- basin type size and location, more space for towels) would make of it a nice bathroom.
Bedroom is very small (acceptable at limit) and bed is HORRIBLE. The mattress absolutely need to be changed (all springs are out...) and the wooden bars underneath are short for the size of the bed so they collapse at places. Tryed to arrange but suffered all the time.
Bed sheets and towels are quality and size of poverty (was it luxury apartments right?) and it would cost nothing to give a couple more towels and decent sizes.
Internet did not work, called wednesday morning, they said they knew and it was going to take 1-2 dasy to fix (!?!?). Called again on thursday it was fixed friday afternoon (only reboot the router....why not in an hour time?).
Finally we liked the location (super) but we would definitely never return there. Unless they decide to go for the improvements.
I wrote them, see what happens....

  • Stayed: September 2010, travelled on business
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Thank Carlo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiNCManagement, Management Representative at MiNC Apartments - Lombard Lane, responded to this reviewResponded March 3, 2011

Dear Mr Sormani,

Thank you for taking the time to comment following your stay last year at MiNC Lombard Lane. We greatly appreciate and welcome your feedback as only through this we can improve our performance.
Since your stay with us in September a newly formed guest services team is available to meet and greet our guests if prearranged and we extended our opening hours as well. Please note the £50 charge for non-emergency calls has also been taken off and assistance is available 24/7 if needed. Here at Minc we are also improving communication prior to arrival and email check in instructions at least seven days before arrival and we are able to send it as a text message if necessery.

IWe hope we can welcome you back to MiNC Apartments in the future so that we may show you the improvments since your last stay.

Kind Regards,

MiNC Apartments Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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