We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Thistle Kensington Gardens
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
An-Nur Hotel(London)
View Hotel
Troy Hotel(London)
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
  • Breakfast included
View Hotel
  • Breakfast included
  • Free Internet
View Hotel
  • Bar/Lounge
  • Free Internet
View Hotel
  • Free Internet
View Hotel
  • Breakfast included
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (2,128)
Filter reviews
2,128 results
Traveller rating
863
903
278
57
27
Traveller type
Time of year
LanguageAll languages
More languages
863
903
278
57
27
Show reviews that mention
All reviewshyde parkqueensway tube stationpark viewcentral linealbert hallconvenience storenotting hillbus stopfirst floorminute walkstandard roomjunior suitemarble archstayed for two nightsexcellent locationexcellent breakfastweekend break
FilterAll languages
Updating list...
1,654 - 1,659 of 2,128 reviews
Reviewed 20 February 2012

The hotel was delightful; easy to find with good (but not cheap) parking just outside the London congestion zone. The room was very clean, new and well appointed and the staff were exceptionally friendly and helpful other than one staff member at check in. Curiously we were told we could not check in without producing our US passports, which we secured in a safe at friend's house. Eventually the clerk relented, but only after much hesitation. Since when was a valid credit card not sufficient at an English hotel?
Otherwise we were well pleased with the hotel and the value for money there.

Room Tip: Thw park view was nice, probably slightly noisier from traffic than the non view rooms.
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RamblinMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

We booked a two nights' midweek stay at this hotel and can highly recommend it to everyone.
We found the location to be ideal with easy access to parks and the west end and once inside we were really impressed with the friendliness and professionalism of the staff. All areas of the hotel were clean and tastefully decorated in a modern yet relaxed style. The room was spotless and very comfortable. The menu available tries to cater for all tastes across the day, which we found a bit unusual and limiting when we went for dinner (it included sandwiches and burgers which felt inappropriate for a 4 star hotel dinner menu). However, there were adequate range of traditional English and some international dishes available and the food we chose was tasty and well presented. Breakfast was excellent with very good quality food being cooked freshly throughout the morning. Overall we really enjoyed the stay and would not hesitate to return

Room Tip: Go for teh higher level if facing the park as these are quieter
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tony6401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Thistle Kensington Gardens, responded to this reviewResponded 27 February 2012

Dear Reviewer,

Thank you for your feedback. I am glad that you enjoyed your stay with us, particularly the breakfast!

I look forward to welcoming you back again soon.

Kind regards,

Paul Knightley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

Convenient location for west end and for visit to the Royal Albert Hall - a very pleasant stroll across the park opposite. Room was clean, tidy - small (?) yes but for a one night stay ideal. Breakfast was good too and then off to nearby Central Line tube station for easy journey to the 'City'.

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BigBill6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Thistle Kensington Gardens, responded to this reviewResponded 27 February 2012

Dear Reviewer,

Thank you for your feedback. I am glad that you enjoyed your stay with us.

I look forward to welcoming you back again soon.

Kind regards,

Paul Knightley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

The Thistle Kensington Gardens is just a couple of minutes’ walk away from Queensway tube station. There is a very useful ‘mini Waitrose’ in the Shell Garage situated below the hotel.

The rooms are perfectly comfortable but very small – the gap between the base of the bed and the wall is particularly narrow. The walk-in shower was excellent.

The staff were friendly and helpful, particularly the concierge. We were surprised to find that our room hadn’t yet been cleaned when we arrived back late one afternoon during our stay, but had no other complaints.

It was very cold during our visit, and it was good to see Kensington Gardens submerged under a dusting of snow.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank kate-and-ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Thistle Kensington Gardens, responded to this reviewResponded 27 February 2012

Dear Reviewer,

Thank you for your feedback. The Deluxe and Executive rooms at the hotel are far larger than the Standard rooms at the hotel plus they also benefit from views over the Park and are available at a supplement.

I hope to welcome you back again soon.

Kind regards,

Paul Knightley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2012

I have just returned from my second visit to this hotel in 6 months. It is very near to the tube station at Queensway - in what I think is a safe part of London - especially as I was travelling alone with 2 of my daughters. The rooms are cramped - but clean. The bathroom is also very small (with no bath in standard rooms). Breakfast is a bit of a rip off at £10 per person - especially as there are a couple of cafes just around the corner. However, having been to the Travel Lodge at Covent Garden and treated in a shocking fashion (they wouldn't allow us to leave our bags there until we were ready to catch the train home - nor would they allow us to leave our bags until their check in time - despite a very long journey and heavy bags, which we had to drag round Covent Garden for 2 hours...) staying at this hotel is in my opinion worth the extra money for a lot less stress...

The beds were OK - not particularly comfy, and the pillows are dreadful - hard and lumpy. And only 1 pillow each - and 1 spare.

Room Tip: Ask for a room facing Hyde Park
  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Thistle Kensington Gardens, responded to this reviewResponded 27 February 2012

Dear Reviewer,

Thank you for your feedback. I am glad that you enjoyed your stay with us. You will be glad to hear that we in the process of installing matress toppers to all of our beds to improve their comfort!

I look forward to welcoming you back again soon.

Kind regards,

Paul Knightley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews