I stayed at the hotel for three nights whilst running a two-day business conference there. On all levels I was very impressed.
As regards the hotel's accommodation, I had a superior room which was very generous in size and well-appointed. It enjoted an excellent view over Trafalgar Square from the 4th floor and had everything one would expect from such a hotel in terms of amenities. The only thing lacking - a shoe cloth!
As regards the conference arrangements, all our needs were met with polite professionalism and we were very well looked after.
My only criticism (as with many similar hotels) is the Wi-Fi policy. When paying over £1,000 per day for a conference room and over £200 per night for the accomodation, I would have expected that Wi-Fi could have been 'thrown in'. There is a system which allows one free hour of connection from public areas (not bedrooms) but this hardly seems ideal. I struggle to understand why hotels of this class still feel it accceptable to charge for such a commodity.
Other than this it was great and, being right in the heart of the city, it was ideal for strolling to restaurants, bars, attractions, etc too.
I must make a specific reference to the reception staff who were, without exception, incredibly helpful, polite, fun and accommodating. The same goes for the bar staff and all other members of staff we came into contac with. Clearly there is an excellent customer service training programme in place.
- Official Description (provided by the hotel):
- The Trafalgar is located on the world-famous Trafalgar Square, many of London's star attractions within walking distance, such as the London Eye, Big Ben and Theatreland. Modern and boutique, the hotel facilities include Vista Rooftop Bar, Rockwell Bar & Restaurant renowned for serving innovative cocktails with international cuisine. Vista Bar offers breathtaking views of the ever changing London skyline. There are 129 rooms, many with superb views of the square, all featuring DVD players, high-speed internet and aromatherapy toiletries. Guests also enjoy complimentary access to Vista rooftop bar (weather permitting). ... more less
- Reservation Options:
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- Also Known As:
- Trafalgar Hotel London
- Hilton International London
- The Trafalgar