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“Great hotel in a great location” 5 of 5 bubbles
Review of The Darlington Hyde Park

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The Darlington Hyde Park
Ranked #192 of 1,078 Hotels in London
Certificate of Excellence
Heerlen
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great hotel in a great location”
5 of 5 bubbles Reviewed 26 April 2012

My wife, daughter and I have just returned from a 3 night stay in this hotel. Everything about this hotel was first class, from the moment we arrived to the moment we left. The staff were friendly helpful and very professional. We were accommodated in a family room that had 2 separate rooms (one double and 1 single). That meant our daughter had her own bedroom and we could all get a good night sleep. The breakfast was first class and always served with a cheery smile from the dining room staff. We did however have a minor issue with the room and the maintenance man was at the room before my wife had returned from reception. The local is perfect for travelling around London with Paddington station only 5 minutes walk away. If your room faces out from the front of the hotel you will experience noise at night but then what do you expect it is London. I would definitely stay here again.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,004 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Any
English first
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We have stayed at this hotel on scores of occasions over 5 or so years. The location is ideal, rooms super clean and well appointed, staff are particularly great. Only gripes is that, despite proximity to Paddington station and consequent attraction to international travellers, the rooms are never ready before 2pm - not their fault, but for Aussies arriving in the morning after 24hrs on a plane it would be fab if some rooms could be prioritised ahead of others for turnaround (particularly given the number of Aussie travellers that frequent this hotel). Nonetheless, a fantastic hotel, we'll be back again and again.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank g_m_london_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

We were very pleased with our accomadations. The management and staff were very pleasant and helpful. Breakfast was pleasant and management asked if there was anything special that we would like that was not on the menu. The location was convenient to several restaurants, tube an train stations. We would definitely stay here again.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Awayfromhome6805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Our five day stay in early April 2012 was the fourth over the past five years. Like other reviewers, who have returned once again, my wife and I agree with them that The Darlington is getting better. Each year we have seen the renovations designed to improve the quality of the accommodation. This year we noticed the hotel were replacing carpets throughout the public areas. The carpet and the bath/shower plumbing in our room had also recently been replaced. The other thing we noticed was that many of the staff we encountered this trip have been at the hotel since we first stayed in 2008. In the hospitality industry, that is a key indicator of good management. The hotel is excellent value and are keen to offer good rates to returning customers. In conclusion, we could not rate this hotel highly enough.

Room Tip: We have only stayed in two rooms, which the hotel has acceded to our request to stay in them.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jamesspriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 April 2012

Fantastic find in Paddington.
I've stayed in Paddington before, but not at this hotel. If I ever stay in Paddington again, I'll be sure to re-book here.
Great location, HUGE rooms (by London standards. You normally get to stay in shoe boxes...). Warm, clean, friendly staff, good breakfast. Thanks so much!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank irisheyes42484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Had a great experience at the Darlington. The room was great, wasn't too small. The facilities are clean and they put up a great breakfast for guests. The hotel is only 2 min from Paddington station so it's very easy to get around the city. highly recommend to anyone planning a trip to London

  • Stayed April 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 April 2012

On a big beleiver in first impressions being lasting impressions i was shocked when arriving and checking into the darlington that upon the paperwork which i was required to sign by a receptionist whom was confused throughout the conversation, that for myself, my teenage daughter and my elderly parents identification was needed for all.
When we pulled out normally what would be acceptable photo identification for ourselves, the receptionist refused to accept claiming it was 'nomal procedure' and presented me with a form of paper which required each of us to put down our passport numbers, signatures, where the passport was issued at and our date of birth. After confronting the receptionist about this invasion of my familys privacy, as i did not mind placing down my own as was paying for the two rooms, and they already had my credit card details, the receptionist stated that they must fill it out. Refusing to place their passport details down as we are overseas travellers, i printed their names in the signature box, much to the dislike of the receptionist.

The rest of my stay was plesant, the rooms were clean and the options for breakfast were decent. But through this personal experiance, i wont ever be returning to this particular hotel.

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank IveCaughtTheTavelBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yulaine, Manager at The Darlington Hyde Park, responded to this review, 21 April 2012
As required under the Immigration (Hotel Records) Order 1972 all Hotels must keep a record of the full name and Nationality of their guests. For non UK residents their passport or identification ID card number, place of issue of their passport, nationality and next destination are legally required for all persons over the age of 16.
The management of the Darlington Hyde Park are extremely sorry if this was not clearly explained on your arrival at the hotel a notice clearly explaining this has now been displayed at the reception to help prevent future confusion.
The Darlington Hyde Park is also registered under the Data Protection Act to ensure all customers personal details are securely store both electronically or on paper.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Darlington Hyde Park

Property: The Darlington Hyde Park
Address: 111-117 Sussex Gardens | Paddington, London W2 2RU, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#162 Business Hotel in London
#184 Family Hotel in London
#189 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Darlington Hyde Park 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Darlington Hyde Park is located in the Paddington Hyde Park area of London, less than a 5-minute walk from the Heathrow Express terminal at Paddington station. This 40-bedroom former stately Victorian terraced town house conversion offers high standard accommodation with modern facilities, which ensure that the expectations of both business and leisure travellers alike are fully met. The Darlington Hyde Park prides itself on being a strictly non-smoking establishment. ... more   less 
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Also Known As:
The Darlington Hyde Park Hotel London
Darlington Hyde Park London

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