We booked for one night in February. It wasn't an especially cold day and the staff were obliging, letting us check-in early - about 11.30am. But the room was freezing so we turned the radiator on. However, when we returned at about 6pm it was still freezing - no heat in the radiator. Again the staff were obliging and brought a small electric heater which eventually did the job.
But the bathroom - with a working radiator - remained sub-zero as it was down a few stairs from the bedroom with single glazing and a way-too-small radiator. That room will never get warm.
So - simple facilities, adequate for a summer stay, but not one for winter.
Two stars for our miserable experience solely on the basis of helpful staff.
- Official Description (provided by the hotel):
- The Queensway hotel is an elegant listed Victorian building which has been thoughtfully refurbished to reflect the opulence of that period, while offering all the amenities one expects to find in a modern hotel. The Queensway Hotel is in a tree line road close to Hyde Park, Marble Arch and Oxford Street. We look forward at welcoming you at the Queensway Hotel located in Paddington next to Paddington and Lancaster Gate Stations. ... more less
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- Also Known As:
- Queensway Hotel London