We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great room in a very nice location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Royale London Hyde Park
Ranked #269 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 2 April 2012

Situated near the Queensway tube station along the Central line. Rooms were small but clean, newly renovated and tidy. Also had coffee making facility. Breakfast was excellent. Service was friendly and efficient. I would definitely come back to this hotel whenever I am in London.

  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Hon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GouravGupta, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 6 April 2012

Dear Guest,
Thank you for choosing The Grand Royale London Hyde Park for your recent visit to London. We appreciate your comments and feel very proud that the team at the Grand Royale was able to meet your expectations.
We look forward to welcoming you back at The Grand Royale London Hyde Park.

Thank you very much.

Kind Regards
Gourav Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (4,028)
There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,087 - 3,093 of 4,028 reviews

Reviewed 1 April 2012

I booked the hotel on booking.com as it was the deal of the day when I started looking for hotel in London. I knew in advance the hotel rooms are not going to be ok sized (like in almost any other European capital) hence I had my expectations set rather low before starting looking for a place.
The price for this deal - Deluxe Double room/no breakfast - was quite ok considering it is right acrossthe street from Hyde Park, in a nice neighbourhood and in a nice building. So, easy decission, we went for it.When we got on the premises - Surprise, surprise!:) Due to a water leakage issue they could not offer us a Deluxe Double Room so they suggested two options: either move to another hotel or go for a normal Double Room. As we read on TripAdvisor reviews that this happened already several times to other people we did not really believe the story so my boyfriend wanted to see the issue with his own eyes. The hotel receptionist went up to 4th floor with him but when they got to the door he said he forgot the key downstairs. Pretty weird :)
Then we were considering the option to move so I asked them to show me one normal double room as they said that if we do not like the other hotel we can always come back. So, the normal double room was made up of one small bathroom, tiny actually, one bed-sized room (definitely no room for two piece of lugage) and one plasma TV in front of the bed. Apart from the size it looked clean and ok.
So, we decided to move to the other hotel - they paid for the taxi to get us to the new hotel, offered an upgraded room, breakfast and a tiny bottle of wine. And the new hotel was within walking distance from this one - both very close to Hyde Park and Queensway and Bayswater tube stations. And we enjoyed Shaftesbury Premier London Notting Hill - the hotel where we were eventually accomodated.
Main thing you need to consider is that the owner has actually several hotels in London and they happen to do overbooking - so they suggest different hotel when you show up: they have more rooms occupied and you get several discounts or advantages. Win/win :)

  • Stayed: April 2012, travelled as a couple
    • Value
    • Service
Thank PrimeGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

The staff were helpfull, the room was excellent front facing Lilly Lantry Suite clean and tidy, the bathroom was massive. With a standalone bath in the centre of the room twin basins and standalone shower unit luxury at it best....
Easy access into the centre of London via Bus or Underground (Bayswater).
BreaKfast was in a nice relaxed atmosphere with plenty to choose from will definatly go back for a longer stay.....

Taxi to Covent Garden from the Hotel was £12.00 - though the Driver did seem to get lost but no issue for us..

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

This was a great hotel!
Read both some positive and negative feedbacks on this hotel. The room was small yes, service was alright but have to say that it was very clean and they cleaned and changed everything everyday. Was staying for 4 nights and have to say, it was worth the money.
I have no experience from the basement floors, what has been said about those can still be true. But I stayed at the Ground floor and I even got Wi-fi connection from my room.
All and all if u wish to live central and have a clean room without fear of bedbugs, this is the hotel to stay at! Strongly recommend it!

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patrik_99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GouravGupta, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 31 March 2012

Dear Guest,
Thank you for choosing The Grand Royale London Hyde Park for your recent visit to London. We appreciate your comments and feel very proud that the team at the Grand Royale was able to meet your expectations.
We look forward to welcoming you back at The Grand Royale London Hyde Park.

Thank you very much.

Kind Regards
Gourav Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2012

Negatives - INCREDIBLY, awfully small hotel room, and we paid for the deluxe double rather than the superior. I cant describe how small this was, no room for suitcase.
- too expensive for what you get
- some nice staff, but some arrogant rude ones also, When i asked if they'd given us the superior double rather than the deluxe, the rude woman on reception said 'we'll we have smaller'. She stated that rooms on our floor were all the same size, the fire escape floor plan on the door showed ours was half the size of the others. Staff didn't even attempt to help.
- don't be fooled by the fancy pictures of the reception and ground floor. Yes it is grand with character, but the rest of the hotel isn't.
- the pillows were REALLY uncomfortable

positives - clean. rooms are basic but nicely decorated. iron and ironing board provided on request, however, room too small to stand the ironing board up. very close to tube station on the central line, only a few stops from the centre. our room did have air conditioning, which it needed as it was small and stuffy and the window didn't open.

Would be ok for a single person for a one or two night business trip.
If you want a relaxing, comfortable or vaguely luxurious holiday, then look elsewhere.

Room Tip: If your going to stay here, pay for the club room (which we didn't see but i assume are larger...
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Doric44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GouravGupta, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 31 March 2012

Dear Guest,

I was troubled and saddened to hear about your experience at the hotel. Our guest's satisfaction is absolutely at the forefront of everything we do. Kindly be informed that we do have room which are spacious in size and also your comments on one of our staff are take on board and will defiantly speak to the concerned person regarding the same. However, It look on this occasion we were unable to fulfil your needs. I request you to given as another opportunity to prove our level of service. Meanwhile, please do not hesitate to contact me directly in case you any assistance you may required by writing on fom@grandroyalelondon.co.uk

Kind regards
Gourav Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2012

I really enjoyed my stay there. The staff were very friendly and helpful and made our stay very pleasant. I can not say enough about the lobby and the design of the entrance, it was so elegant and had a character. I would definitely recommend it... I was a Premier Club Member and they upgraded our room. So before booking you better become a PCM to take advantage of the membership.

  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SaharK7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GouravGupta, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 26 March 2012

Dear Guest,
Thank you for choosing The Grand Royale London Hyde Park for your recent visit to London. We appreciate your comments and feel very proud that the team at the Grand Royale was able to meet your expectations.
We look forward to welcoming you back at The Grand Royale London Hyde Park.

Thank you very much.

Kind Regards
Gourav Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2012

Me and my girlfriend and two friends stayed here for five days
And we are very pleased with the hotel and the service.
The rooms are very nice and the location is god, you can choose between 3 lines within 3 min Walking and you got hyde park just next to you.
We really recommend this hotel,

  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank robert t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GouravGupta, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 23 March 2012

Dear Guest,
Thank you for choosing The Grand Royale London Hyde Park for your recent visit to London. We appreciate your comments and feel very proud that the team at the Grand Royale was able to meet your expectations.
We look forward to welcoming you back at The Grand Royale London Hyde Park.

Thank you very much.

Kind Regards
Gourav Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#212 of 1,072 in London
1,047 reviews
Show Prices
Show Prices
Show Prices
Notting Hill
DoubleTree by Hilton - London Hyde Park
South Kensington
Park Grand London Kensington
Show Prices
Show Prices
Show Prices

Been to Grand Royale London Hyde Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#183 Business Hotel in London
#200 Luxury Hotel in London
#252 Family Hotel in London
#310 Romantic Hotel in London
Price Range: $170 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Royale London Hyde Park 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity.ca, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Grand Royale London Hyde Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing