I did ALOT of research for our London hotel and was pleased with our stay.
Ill start with the good. The hotel was modern and stylish and had a cute cafe downstairs. It was in a good location and was around a 7 minute walk to the tube. Our room looked over the garden across the road and there was a lovely window seat to relax in. The staff were friendly. We tried to have a drink in the bar a couple of times but you could never get a seat.
The not so good. The walls are paper thin!! We had a couple staying next door to us who were having screaming matches from 11pm - 4am. We called reception at 1am and they said they would send someone up but they instead rang (we could hear it through the walls) they quietened for a short time before the screaming started again. We again called to which we heard reception call them twice to which they didn't answer but after the second unanswered call quietened until 7am. Once again we called and reception offered to move us right then to which we declined. We did not want to have to move all of our stuff at 7am because of neighbours who were at fault. When we returned to our room there was a bottle of wine with an apology note from Management.More