We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,148)
Filter reviews
1,148 results
Traveller rating
139
388
325
163
133
Traveller type
Time of year
LanguageAll languages
More languages
139
388
325
163
133
Show reviews that mention
All reviews coach station great location buckingham palace luggage room continental breakfast central location tea coffee stayed here for one night hairdryer inns
Filter
Updating list...
91 - 96 of 1,148 reviews
Reviewed September 26, 2017 via mobile

After a busy day working and travelling first impressions were good. Public areas similar to website.

However my room 100 was in the basement, next to the breakfast room. The window was obscured, the sash window wasn't able to be secured but luckily the grill outside the window and the scruffy internal 'courtyard' it opened on to was completely inaccessible from outside.

The decor is in desperate need of attention. It is so tatty and a complete contrast to public rooms.

Noise in the morning from the elephants being kept in the room upstairs was intrusive. Every footstep was heard in my room.

Breakfast was adequate but uninspiring.

Rooms in London were at premium rates when I booked. Wanted to be close to my appointment next morning. Schoolboy error! Better to travel an hour than have room 100.

But does have decent free wifi

Stayed: September 2017, travelled on business
1  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this reviewResponded September 28, 2017

Dear Paul H,

Thank you for taking the time out to write a review about your stay at Comfort Inn Victoria.

We are really disappointed to hear that the standard of the hotel was below your expectations. Please accept our sincere apologies for failing to meet your expectations on this occasion.

I have raised the issues with our maintenance team and assure you that necessary action has been taken to resolve the issue.

Guest satisfaction is our ultimate goal and we take your feedback very seriously. Your comments have been noted and will be followed up with the Management team.

We hope you would give us another chance to provide you with a superior service by staying with us again.

Kind Regards,
Madeetharan Pandiyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2017

This location worked well for us, convenient to transportation and clean and comfortable enough for a short Stay. It is in walking distance of Buckingham palace and we found a pub right nearby with good food. We would stay there again, but only for a short stay as the room was small. Very narrow hallway, too.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LavenderPurple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this reviewResponded September 25, 2017

Dear LavenderPurple,

Thank you for your feedback regarding your recent stay at Comfort Inn Victoria.

The team is delighted to hear that you enjoyed the location of the hotel.

We hope you would give us another chance to provide you with a superior service by staying with us again.

Kind Regards,
Madeetharan Pandiyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2017

On a business trip but working on a budget chose Comfort Inn, Victoria and was not disappointed. The rooms are small but very clean. Importantly its near the Victoria Station with a Coffee Shop and a Pub at walking distance too. They serve continental breakfast and it is good. Was a comfortable stay!

Room Tip: All rooms are good and comfortable not many with any view
  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank wilfredm68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this reviewResponded September 25, 2017

Dear wilfredm68,

Thank you for your feedback regarding your recent stay at Comfort Inn Victoria.

We are pleased to hear that you enjoyed your stay at Comfort Inn Victoria and were satisfied with all the elements during your stay and the location of the hotel was convenient for your business trip.

We are looking forward to welcoming you again at our hotel in the near future.

Kind Regards,
Madeetharan Pandiyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2017

I got a good deal to stay there with booking and although there is no gym, the place is quiet and ideally located. There is a very nice pub nearby, the street is very nice and I had no issues getting Ubers to come and pick me up. Nice to walk around at night as well. Only one company though delivers food to the hotel and no alcohol, quite a shame considering that you are in London.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank CDFBologna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this reviewResponded September 25, 2017

Dear CDFBologna,

Thank you for taking the time out to write a review about your stay at Comfort Inn Victoria.

The team is delighted to hear that you enjoyed the location of the hotel and our customer service was great.

We hope you would give us another chance to provide you with a superior service by staying with us again.

We look forward to welcoming you again in the near future.

Kind regards,
Madeetharan Pandiyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2017

This was an excellently located hotel for seeing London and then travelling on with the coach station, railway station and underground in easy walking distance. The staff were extremely helpful and pleasant. While the room was very small it was beautifully clean and the bathroom (shower only) had everything necessary. A very reasonable breakfast was offered in the morning and tea, coffee, hot chocolate, lattes were available free at any time of day or night.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 52Cathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this reviewResponded September 25, 2017

Dear 52Cathy,

Thank you for taking the time out to write a review about your stay at Comfort Inn Victoria.

We are very pleased to hear that you enjoyed your stay at Comfort Inn Victoria and were satisfied with all the elements during your stay.

We are looking forward to welcoming you to our hotel in the near future and a very big thank you for recommending us.

Kind regards,
Madeetharan Pandiyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews