In a country where is is the law that VAT has to be included in retail prices, and where as a citizen of such I always assume that VAT is included, we were surprised at checkout to have VAT added as an additional charge to the inclusive rate quoted over the phone.
Having stayed at the Bentley on many occasions prior to it being taken over by the Hilton Group, our bills were bang in line with the quoted deal rates.
It seems that the Hilton Group has some how got around this requirement and to my mind there can only be one reason why they have adopted this American practise in the UK. To make their rates appear less expensive.
Providing you get an upgrade deal, this hotel represents excellent value for money - pity about the American practise of adding tax at the point of sale.
- Official Description (provided by the hotel):
- The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more less
- Reservation Options:
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- Also Known As:
- The Bentley Hotel London
- Hilton International London