I traveled to London with 4 friends (from Australia) and while the room was very cosy for the four of us, we were greeted and treated with amazing hospitality from the moment we arrived.
A 5 minute walk to Paddington station, public transport was easy to use.
The reception team were very helpful and polite. I even left my blazer jacket in the hotel and thought that would be the last I saw of it.
Getting in contact with the concierge via email was a breeze. They were so understanding of my situation that they even organised express postage of my lost jacket.
Cannot thank the team enough for not only returning my lost property but for an unbelievable hosting experience.
We will be back!
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