My sister and I stayed here in May 2006 for 11 nights. We stayed in a triple (1 twin, 1 double bed)on the 2nd floor facing the street.(We requested facing the street because we both enjoy the noises of activity and traffic!) French doors that opened onto a small balcony made it even more enjoyable. Our room was quite large and very clean. The room had an old dresser with lots of drawers, a roomy wardrobe, a small set of shelves, and a wingchair. The TV was on the set of shelves instead of being set on a high neck-craning wall mount. The beds were very comfortable, and you can get extra pillows on request. Also, the towels were changed every day.
The bathroom was quite large with a tub/shower. No counters but a low shelf along one wall to hold toiletries. The sink was actually in the room. The shower was quite powerful. The only quibbles we had with the bath were the slow-draining tub, and the fact the water sometimes took 2-3 minutes to get warm.
The staff were incredibly wonderful! One of the desk clerks, a sweet and vivacious Italian girl, helped us so much during our stay! We had great talks with her, and with another desk clerk, who again, went out of his way to help us. Later in our stay, we met the owner Naomi, a very funny and no-nonsense American who offered to look up information on her computer for us. And don't forget Sho-Mei (sp?) an elderly German Shepherd mix rescued from the streets. It was such a joy to be able to pet her every morning and evening.
Wonderful breakfast! May not be Full English, but you get plenty-juice, cereals, yogurt, fresh fruit, choice of breads and cheeses, boiled egg. Breakfast room is very small so get down early if you don't want to wait.
The area is great. 5 min. walk to Kensington Gardens and only 2 min. walk to Bayswater Tube Station. And for older or arthritic people, this station is on the District and Circle Lines, only one set of steps from the street directly to the platform. Not all the extra steps, long passageways, and escalators as on other Tube lines. Loads of nice restaurants, pubs, and grocery stores in the area. And a laundrette around the corner will do your wash for 10 pounds (large load)-drop off in the morning and pick up in the evening!
We reserved our room here based on the good reviews on this site, and Britannia Court still exceeded our expectations. We even canceled a reservation at another hotel for our 2nd week because we enjoyed our 1st week at Britannia Court so much. We have stayed at some wonderful B & Bs in London, but considering location, breakfast, cleanliness, cost and excellent staff, we will stay here on our next trip.