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“Nice Staff, Great Location” 3 of 5 bubbles
Review of easyHotel London South Kensington

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easyHotel London South Kensington
Ranked #363 of 828 Speciality Lodging in London
Oklahoma City, Oklahoma
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice Staff, Great Location”
3 of 5 bubbles Reviewed 26 September 2011

Only two room's in the hotel have windows. the staff was nice but don't expect much service. I payed for five day's but only need four and they would not give my money back even though I told them this at check in! While the location was one of the best in London the bed took up half the" room"! I looked on line when I got back and I could have done better!

Room Tip: Stay at another Hotel!
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  • Stayed October 2010, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank okpeden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
    51
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    135
    61
    54
See reviews for
31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
spoonygee
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 11 September 2011

We read the great reviews of this "hotel" and booked based on all the positive things people had to say. This is an OK place to stay if you are on a TIGHT budget, on a VERY short stay, are travelling alone, and plan on using the room ONLY for sleeping/showering and not as a place to relax after a long day of sight-seeing. My husband and I couldn't fit our luggage AND walk in the room. We were stuck in the very last room in the entire hotel (LG5) which is in the basement with no windows and a gritty, sandpaper flooring). The shower curtain smelled HORRIBLY and was moldy (think of the smell of sweaty hockey equipment and you've come close). The room had no temperature control so I ended up sweating through the sheets, while my husband commented on the stained quilt, however the quilt cover was clean. We slept with the lights on for fear of bugs. The next night we inquired with all nearby hotels until we found a vacancy at the Marriott across the street. The staff was understanding when we explained why we were leaving despite 3 more days we had booked. The refund policy is stupid but understandable (you can get a credit towards future EasyHotel stays as long as you cancel 24 hours in advance), and since we prepaid for the room, we didn't expect to get any sort of refund. The location is fantastic, in Kensington about 2-3 blocks away from the Earls Court tube stop, 1 short block from a large Sainsbury grocery store. I would never stay at an EasyHotel again and would NOT recommend it for MOST travelers.

Room Tip: Book early, pay up for a window.
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  • Stayed September 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank spoonygee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 22 August 2011

Perfect and all you need. Very cheap and great location. A very short walk from a massive Sainsbury's, very useful. Helpful staff, very efficient and the rooms are clean. All you're doing is sleeping there, so you don't need anything more than that! I've recommended it!

Room Tip: Pay the little bit extra and get a room with a window... Having no window really throws off your sen...
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  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MelFZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tralee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 13 August 2011

i usually go for budget hotels, etap, formule1, independents, travelodges - this one isn't worth it, even for the location. for £50, i'd go with one of the independent hotels in the area. the cabin-like rooms, lack of air, i'd have been happy at £30 but not £50.

  • Stayed October 2010, travelled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank jonnyb00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 August 2011

Stayed here in August '11 for a cheap weekend getaway. Was very impressed - room clean, beds very comfortable and staff very friendly. All in all, a great night's sleep. I recommend this one as long as you are aware of the room sizes! Can't get much better in this location for the price we paid.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChrisH87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norfolk
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 8 July 2011

We had the smallest room, without a window. It is very very small. Only room for one of us to sit down at once. It's like a cabin on a ferry, but smaller. It was very clean, and staff are nice. The down side of no window is the air that is pumped in. We woke up with mouths as dry as a parrots cage!
This room was £48 for a Thursday night. Just round the corner at The Pelham, a King Suite will cost £627 for a Thursday night!
It's very small, very orange, but we had a giggle and would do it again!

Room Tip: Make sure you have water to drink through the night as the air is very dry
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank norfolkgraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 19 June 2011

We booked then cancelled two rooms. No refunds. $1000 down the drain. Try getting someone to respond to you. We cancelled two weeks in advance , but all they do is credit your hotel account for a year then pocket the money. Unbelievable!

  • Stayed June 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank jjmcurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about easyHotel London South Kensington

Property: easyHotel London South Kensington
Address: 14 Lexham Gardens | Kensington, London W8 5JE, England
Region: United Kingdom > England > London > South Kensington
Amenities:
Hotel Style:
Ranked #363 of 828 Speciality Lodging in London
Price Range (Based on Average Rates): $
Number of rooms: 34
Official Description (provided by the hotel):
Located in London’s cultural hotspot and with easy access to London Heathrow airport, easyHotel South Kensington offers the ultimate London experience for business travellers and tourists alike. All bedrooms are air-conditioned, fully heated and equipped with wireless internet access (fees applicable) and en-suite bathroom. We pride ourselves in offering small rooms at very small prices where you only pay for what you need. ... more   less 
Reservation Options:
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Also Known As:
Easyhotel Hotel London
Easyhotel London

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