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“Stunning. Riveting”
Review of Plaza on the River

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Plaza on the River
Ranked #269 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 20 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank alexanderdU2280AP
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 22 October 2017

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90 - 96 of 1,639 reviews

Reviewed 20 October 2017

From river view room there was excellent views over river Thames and part of the city. Room was roomy and fairly clean. When coming to this hotel You have to notice that Studio room has kitchen but 2 bedroom suite not. Just near the hotel there was any restaurants or other thins to see. You must always use taxi when going anywhere.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank mattisuomalainen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 23 October 2017

Dear mattisuomalainen,

Thank you for your sharing your lovely feedback and it is great to hear that you have enjoyed your stay.
Please kindly note that all our Studios and Two bedroom apartments have kitchenette. We have a selection of deluxe room and small amount of One bedroom that does not have kitchenette only.

We look forward welcoming you back soon.

Kind regards,
Gabriella Kolber
Front of House Manager

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Reviewed 19 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
1  Thank Paul A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 21 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Toni190454
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 20 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank sabinemI1148RZ
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 19 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 October 2017

fantastic room and very good staff .The whole experience was very positive and i would definitely recommend this lovely place to friends and family.It had the most amazing view from my window and as a single woman on my own I felt very safe .

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 19 October 2017

Dear Julia B,

Thank you for your 5 stars review regarding your recent stay. We are happy to read that you enjoyed your stay and we managed to exceed you expectations.

We look forward to seeing you.

Regards,
Harun Akin
Reception Manager

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Reviewed 12 October 2017

hotel was nice but room service absolutely terrible breakfast in room 30 mins late then only one brought took a further 20mins to bring other breakfast then half of it was missing , restaurant in hotel very over priced for what you get

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank 903mariank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this reviewResponded 13 October 2017

Dear 903mariank,

Thank you for your review about your recent stay with us. I am really sorry to read about the Room Service issue, I will personally escalate this matter to the relevant department.

We look forward to seeing you.

Regards,
Harun Akin
Reception Manager

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Additional Information about Plaza on the River

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#198 Luxury Hotel in London
Price Range: C$299 - C$516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London

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