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“superb location”

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The Grand at Trafalgar Square
Ranked #244 of 1,067 Hotels in London
Certificate of Excellence
oxon
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“superb location”
Reviewed 26 January 2012

this is the second visit to the Grand/club quarters in northumberland ave the location is superb..staff are very efficient we were given our room at 12! not 3pm which was great..we were visiting london for a theatre break..our room was on the 4th floor excellent facilities..spotless..if you run out of anything there are cupboards full on each landing along with free bottled water and ice!! we had a marvellous weekend the jersey boys were amazing!! we left our luggage at the hotel and collected it in the evening.there are many restaurants close by and the ghost bus tour stops right outside it is a great hotel central for all the sights..i would recommend it to all.

Room Tip: rooms at the rear maybe quieter but the odd numbers face the road and views
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  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank daytime_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
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Cardiff, Wales, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 January 2012

My boyfriend booked this hotel as we were up in London seeing The Lion King at the Lycuem Theatre so it wasn't to far away so it was a perfect location. Arrived at the hotel before we could check in so we spoke to the staff at reception and they double checked our booking and said we could leave our luggage in the storage room so we could go out and then come back and check in later. So that was lovely we didn't have to cart our bags around with us. I then asked the receptionist what tube stop would we need to get off for Madame Tussards. She was polite and told us the answer. We arrived back at the hotel about 4pm and collected our keys and bags from the storage room. The lady explained all we needed to know about water dispenses on every floor and to swipe our room key in the lift before we press what floor we wanted. Hotel room was lovely, clean and just what I had expected and it had the most comfortable bed I have ever slept in. We went out for food and then The Lion King show, came back to the hotel and went to bed. The next morning we could check out at 12pm so we decided to have a look around the Square and have some breakfast. The only thing that let the hotel down was the price of the breakfast. They wanted roughly £8 per breakfast for some crossiants, toast, cheese and ham. Very over priced so we just went to Mcdonalds instead and had a wander around the Art Museum and the Square. We came back to collect our bags and check out. Checking out very simple and modern using build in computers you could check yourselves out and post the key swiping cards into a box. Overall a lovely hotel and polite staff.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Rhiannon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 January 2012

Difficult trying to dodge the smokers outside the hotel whilst manoeuvering yourself and your bags inside - then you have to use your swipecard for the lifts and security doors whilst avoiding bashing into revellers with drinks. Its more geared up for the bar/restaurant with functions than a hotel. Probably because I stayed around Christmas but I felt like I had gatecrashed someones party. Room was nice though. Tried to order food at the restaurant and waited 15 mins for service (they werent busy, just looking in the opposite direction), only to find out they had stopped serving food. It isnt somewhere I would stay again - there are better places in Central London for the same price.

  • Stayed December 2011, travelled solo
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    • Cleanliness
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Helpful?
2 Thank MissP2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2012

I got a great rate for the Grand at Trafalgar Square last minute by bidding on Priceline (~180 USD/night). I was a student in Rome and the Grand provided a perfect location for my friends and my visit to London. Trafalgar is extremely central and we were able to get anywhere by a short ride on the tube. We had three in the room and the staff was glad to turn the couch into a bed. Also, they were very generous with holding our luggage after we checked out, because we had a night flight. Not a huge room, but definitely bigger than most European hotels. It was very nice and I would love to stay here again.

  • Stayed February 2011, travelled with friends
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Helpful?
1 Thank timbosliced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverurie, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 December 2011

It's a really lovely hotel, but the big disappointment for us was the fact that there doesn't appear to be anyone servicing the room, e.g. bed making, changing towels etc.

It's more than a little shabby considering that the final bill was £404 for two nights.

It's things like this that the customer expects!

Room Tip: If all the rooms were like ours, you'll probably get a view of a neglected wall with air conditi...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DVAIDR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lebanon, New Hampshire, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 December 2011

This hotel is in a very central location giving you quick and easy access to the best museums, shows, shopping and dining in the city. Boyd's restaurant has delicious food and top level service. My request for a Manhattan cocktail brought the bartender over to my table for a detailed consultation! The exercise room has everything you need and the machines are in very good condition. I would not hesitate to stay in this hotel again or recommend it to a friend.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
102 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 13 December 2011

Stayed with my wife for two nights on 9 and 10 December.The plus points:-great central location;pleasant bar staff;comfortable beds,excellent shower,and well stocked guest cupboards on landing with extra tea,coffee, bathroom toiletries etc.

The negatives:-Indifferent, not particularly welcoming reception staff,who said that breakfast for two people for two nights was not included even though it was clearly marked as such and paid for on the booking confirmation (booking.com), my colleague had the same experience at check- in:serious because breakfast costs £20pp each day.There was no explanation of hotel facilities.

Serious negative -we went out at 10.15 am Sat, returning at 3.40 pm -room not made up.This is unacceptable,and our hearts dropped,dirty coffee cups etcstill there just as we had left it as we needed to rest before leaving for a function at 5.30pm.Phoned housekeeping and said to come and do it after 5.30.No apology, but I did ask for more toiletries and coffee/milk sachets.A pleasant member of staff came up with some supplies and at that stage pointed out the location of the guest supply station on the floor.

My wife and I travel the world usually staying in 4* or 5* hotels, and judging by 4* standards this hotel is poor (I would have judged it as average if I had been staying in 3* and judging it by 3* standards).It may be that with such a central London location, there is always excellent room occupancy anyway, so perhaps they don't care whether they get repeat business or not- that's how we felt anyway.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank welford54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand at Trafalgar Square

Property: The Grand at Trafalgar Square
Address: 8 Northumberland Avenue, London WC2N 5BY, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#181 Luxury Hotel in London
#200 Family Hotel in London
#247 Business Hotel in London
#285 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Grand at Trafalgar Square 4*
Number of rooms: 63
Official Description (provided by the hotel):
The Grand at Trafalgar Square is a full service hotel with 63 rooms located in the beautifully restored historic Northumberland House on Northumberland Avenue. Minutes to Trafalgar Square, Buckingham Palace and close to Big Ben and the Houses of Parliament. The Grand at Trafalgar Square is the best value hotel based on quality and prime location. The Grand at Trafalgar Square provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 10 meeting and event rooms available (maximum reception style 1000 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates. ... more   less 
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Also Known As:
The Grand At Trafalgar Square Hotel London
Grand At Trafalgar Square London

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