Arrived at this hotel on Saturday. Staff were ok, but due to Ibis's seeming confusing website we were given a triple room. We are a couple and had to push the twin beds together. The staff said that we should have called to confirm, but the confirmation remail did not say anything about calling in advance.
After a long day of tourism, we came back around 10 and went to bed. Going to sleep was hard enough with the creaking floor boards and thin walls where you can hear other guests.(my partner wore earplugs)But then at 6:45 we were woken by music which we thought was coming from downstairs. When I called reception to complain. I was told "no its actually here at reception. I'll just turn it off".
The breakfast was fairly average and the cooked meat that was offered appeared to have been there for a couple of days.
Our room was cleanish, but lacked basic things like a dustbin, hangers, and toliet brush in the bathroom.
All in all as much as we enjoyed York and it is a fantastic little city. I felt that this hotel was overpriced and not as well maintained for the price we paid.
- Official Description (provided by the hotel):
- Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more less
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- Also Known As:
- Ibis York Centre Hotel York
- Accor York Centre
- Ibis Hotel York
- Hotel Ibis York