Poor service... starting as soon as we arrived and walked through the door we were presented with an invoice and told it was cash on arrival. I said I'll see the room first, which I did, and it looked OK so agreed.
Barman was not native English speaker and not charming in the least. Not helpful, and rarely even present. Kitchen staff ditto really, although they were easier to find.
The night porter was a sterling bloke though and made up for the other's shortfalls to some degree.
The door lock was tired, the loo paper was the thinnest imaginable...
The coffee at breakfast was terrible on day one, and we weren't even offered any on day two, which was no real hardship once you knew what you were missing. Otherwise I thought the breakfast was OK, but the GF (who's veggie) certainly did not.
It's got potential, but it really really needs management overhaul.
On the plus side, apart from the loo roll, the bathroom was excellent, and the room was quiet and spacious. And the car parking is plentiful and spacious.
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- Also Known As:
- Holt Hotel Oxford