I booked a table here for my sisters birthday. In hindsight, even booking the table was hard work! I attempted to call a few times, 4 weeks before the booking, and no-one picked up. I then sent an email. Over a week later, I'd had no response so I called again. After probably 8 attempts, I managed to make a booking.
The following day, I received a response to my email..! Anyway, I received a call on the day of the booking to inform me that they only hold the table for 15 minutes and advise us to arrive on time.
I arrived bang on time and waited by the entrance to be seated with our group. After 10 minutes of being completely ignored by staff walking past us, I approached one of the waiters who acknowledged me with annoyance and told me he was busy and would have to come back. 20 minutes after our booking time, we still hadn't been seated. After asking again, the rude waiter returned to inform us that they'd given our table to someone else by mistake and would have to find somewhere to move the other group to.
When we finally got seated, it took another 30 minutes for someone to take our order and our first drink arrived another 30 minutes later! An hour from seating to drink!
This was how the night continued! No word of a lie, every round took an hour! We started ordering two drinks each every round but in the 4 hours we were there, we only managed to get 4 drinks.
At one point, I actually told the waiter that we'd only had 2 drinks in 2 hours and he replied 'Well I haven't had a drink all shift'.
This place is badly run, the staff have seriously bad attitudes and you'd be better off in a bar who a) want you to be there and b) where you can get a drink!
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