We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (444)
Filter reviews
444 results
Traveller rating
125
170
93
33
23
Traveller type
Time of year
LanguageAll languages
More languages
125
170
93
33
23
Show reviews that mention
All reviews sky tv reunion weekend self service evening meal buffet breakfast cheesecake the ground floor lovely hotel would stay again business trip reception staff poached eggs only criticism stayed one night alton towers beef comfortable room
Filter
Updating list...
45 - 50 of 444 reviews
Reviewed April 2, 2018

My husband and I were in room 201 over the Easter weekend with National holidays and couldn't find fault with our stay at all. The room was perfect and the meals we had were excellent. Nothing was a bother to the staff. When we opened our door on Easter day there was an Easter egg outside at every door. What a lovely touch! Would recommend to anybody.

Room tip: Hotel has lift for easy access to all floors.
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank hannahmaetodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded April 4, 2018

Hello Hannah
It is great to hear you received your Easter egg. We wanted to give our guests a little something extra for staying with us over the Easter period.
I do hope you visit us again soon.
Kind Regards
Emily Lewis
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Visit Stafford every year at Easter for a family get together. Normally stay at PI round the corner but this is opposite my cousins so thought we would give it a try.
On check in we were presently surprised. Nice friendly staff, and a large clean room on the top floor as requested, we even had a 4 poster bed !
We only had lunch on arrival and breakfast as we only used this as a base but were happy with both.
Lovely touch to wake up to an Easter egg outside our door on Easter Sunday !
All in all it’s a no frills hotel, with good food, friendly staff and clean rooms- will use again !

Date of stay: March 2018
Trip type: Travelled as a couple
Thank JoanneF1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded April 4, 2018

Hello Joanne
Happy Easter! Thank you for your kind comments and taking the time to leave us a review of your experience with us. It is great to hear that you would return and stay with us again.
Please contact me if there is anything I can do for you in the future.
Kind Regards
Emily Lewis
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Stayed here with national holidays over Easter weekend
What a beautiful stay
Hotel staff could not do enough for us
Evening meal was beautiful and plentiful
The breakfast was a buffet breakfast and piping hot and no cheap bacon or sausage 10/10
The hotel was spotless as was our room and came with sky tv
Keep up the hard work

Date of stay: April 2018
Trip type: Travelled as a couple
Thank stan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded April 4, 2018

Hello Stan
So glad to hear you enjoyed your stay. We work really hard to offer the best service and food so I am happy to see this reflected on your last visit.
Thank you for staying with us.
Kind Regards
Emily Lewis
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

I was on a training course in Stafford and booked into the Best Western for 7 days. I had a very enjoyable stay overall.

The room i was in was average sized, had a nice fast flow bath and great shower. Tea & Coffee making facilities, and a sky box in the room with full subscription, except the movie channels.

The bar & restaurant offered up great meals and a large selection of beers & spirits, also offering a pleasent outside decking area to soak up the early spring sunshine.

Each & every member of staff i interacted with seemed to really enjoy working here & carried themselves in a professional manner.

I am hoping to return to this hotel again in May when im down in Stafford again.

Date of stay: March 2018
Trip type: Travelled on business
Thank nightfireuk2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded April 4, 2018

Dear guest
It is great to hear you enjoyed the added benefit of having SKY TV in your room. Our upgraded bedrooms have the added extra of the sky movie channels. We look forward to welcoming you to stay with us again in May.
Kind Regards
Emily Lewis
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018

We arrived early on the thursday and they appolijised that our room was not ready.The room was very nice and was nice and warm which was a blessing as it very cold outside and it had snowed.The staff were very friendly and nothing was too much trouble.there was a free newspaper to read every day. The food in the resturant was nice and hot even the buffet breakfast. As far as we were concerned there was just two small negitive points one was that the shower head was fixed which we do not like very much & the other one was that other than the soup the menu was the same every night although there was two menus and each had quite a few choices.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank b0bphipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded April 17, 2018

Dear guest

Thank you for taking the time to leave us your feedback from your stay. I am happy that your stay was comfortable and warm through our cold weather.
I am sorry that you didn’t like that the shower head was fixed, unfortunately this is how they were fitted however I will pass on your comments to see if they can be changed if we have any refurbishments in the bedrooms.

Kind Regards
Emily Lewis
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews