This place is "OK" at best considering its the only Japanese restaurant around, and is definitely not a notch on authentic Japanese food.
Gyoza arent pan fried as you would expect them to be (this is how they are automatically served in Japan or indeed in most Japanese restaurants worldwide), but instead are rather lazily deep fried ("age" gyoza) like you find in Chinese restaurants.
They add these deep fried gyoza into ramen, which is counterintuitive - why put something made to be crispy into a broth to just get soggy and weird? You would expect then to boil or pan fry the ramen like every other Japanese restaurant in the world does. Maybe they are accommodating for the tastes of people in Stoke?
The ramen broth lacks the umami punch that you usually get from the broth and tastes more like cheap pre-mix. Alarm bells should have rung the authenticity when the menu didn't state the type of broth the ramen used (e.g Shio/Tonkotsu/Miso/Shoyu etc).
None of the food is overly impressive, but it's edible. If this is your first experience of Japanese food then you will probably enjoy it as you won't have anything to compare to.
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