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“Worst restaurant ever”

Ask Italian - Dorking
Ranked #26 of 123 Restaurants in Dorking
Price range: US$9 - US$17
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Reservations
Description: ASK Italian in Dorking is a place for great food and warm service. Think fresh bread made to tear and share. A glass of fine wine worth deserving of your time. Delicious main dishes prepared the traditional way. Everything we know and love about Italian food is served straight to your table. Take a look at our Dorking menu and, if you like what you see, book a table.
Reviewed April 4, 2018 via mobile

Having been before and nearly missing a show due to slow service should of know better! As it was a year ago thought take another chance me and two friends went on a week day night. We arrived at roughly 7.30 to a very quiet restaurant so had a choice of tables. Upon being seated we waited at least ten minutes for a waitress to take our drinks order she was chatting to another girl and chef behind counter. After flagging her down she came to order our drinks a white wine spritzer, red wine and a white fairly straight forward. She returned twice to ask us what we ordered again for drinks. We then waited a further ten minutes for her to return with our drinks and us thinking quick let’s order food as was getting hungry. She then ended up tipping the whole tray of drinks over the table, my friends phone my handbag and our clothes. We attempted to help her clean it up with napkins and suggested we move to another table as there was also three glasses of water on the tray with ice so quite a mess. We moved further down to expect our drinks to be quickly re done! No chance she went off to serve other customers. Two ladies near us had been in there 20 minutes and hadn’t even been given a menu and were getting really cross. Also an older couple behind us who had been given dinner had to go off behind the counter to find pepper and returned to do it himself. At this point we decided to leave, quickly followed by the two other women. Shocking service, covered us in wine will never return. Yes it’s called ASK for a reason ‘you have to keep asking’ Can’t comment on food never got it went down the road to a Chinese and got served straight away

Date of visit: April 2018
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 206 reviews

Reviewed March 31, 2018 via mobile

This restaurant has to be praised for their vegan menu! And the fact that the vegan pudding options are so extensive!

I was dining with my daughter, my friend and her daughter. Our friends are vegan, and they were surprised and happy to be offered a menu that was purely vegan!

Catrina, the restaurant host, was a wonderful and very attentive host. We knew what we wanted from the menu but she offered suggestions that made our meal all the better.

The level of service Catrina gave our table was first class! As were the Negroni's they served!

We will return to this restaurant because they cater for vegans in a way that offers a full menu, including really indulgent chocolate puddings!

The service was wonderful. Thank you, Catrina! You made our meal an experience we so enjoyed!

Date of visit: March 2018
Thank clipper095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

Having lived in Dorking for over three years we thought we’d try ASK for a midweek evening meal.
First impressions - no ambience - far too bright, nothing to absorb the noise from customers, and there weren’t many. Felt like a cafe or a canteen.

Service: indifferent to the point of being surly. Food very average yet price of sea bass same as in a real restaurant. My wife chose roasted broccoli as a side veg (£3.95) but was given a helping of ordinary boiled veg, the same as mine. When she pointed out that this was not what was on the menu it was taken away and the same veg came back, (towards the end of her meal) now overcooked, with some toasted breadcrumbs added.

Overall, a very poor experience and we won’t be going back. Why would we, when there is plenty of choice in Dorking.

Date of visit: March 2018
1  Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 23, 2018 via mobile

Like always my lasagne was perfect , friendly and happy staff .
It was a pleasure to eat there.
Very easy to get to :)

Date of visit: March 2018
1  Thank travelsea123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 23, 2018

Ask is becoming a trusted favourite with us, and to judge from the number of people lunching here it is a favourite with the good people of Dorking. Food was well prepared and service was prompt despite the fact that the restaurant was pretty full.

Date of visit: March 2018
    • Value
    • Service
    • Food
1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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