To start with the positives - the hotel was in a good position for access to the station and the city centre. It was reasonably easy to find and they provided car park passes so that parking cost £4.40 instead of £19.00.
Apart from the above i have to say I have never stayed in such a run down, depressing and souless place in my life. We were prepared for a hotel needing updating and that was possibly tired in the decor stakes. What we found was a hotel that smelt like it hadn't been cleaned for months with tired and damp decor. Our room had single glazed windows which meant we felt like we were sleeping IN the station nevermind across the road from it. There was an overpowering smell of damp and the furniture was delapidated and worn. The worst feature of our room was definitely the indoor waterfall that greeted us in the morning after rainfall during the night... Water was dripping through the (Already stained) ceiling tiles and running down the curtains and sitting on the top of the wardrobe. Need I go on?
Staff were apathetic at best and breakfast was very poor for the £8.00 charge although after our night in the hotel we didn't dare try the cooked food and opted for pre packaged food instead.
Unless the rest of the hotels in Birmingham are out of action please do not waste your money or health by staying here...
- Official Description (provided by the hotel):
- The Traditional Comfort Inn Birmingham City Centre is situated in prime position adjacent to Birmingham's New Street Train Station, With regular connections to the NEC and Birmingham's International Airport, the ICC, NIA and Symphony Hall are all within walking distance, you truly are in the heart of the City! The Famous Bullring centre is a 2 minutes walk away with all its major stores, with a wealth of restaurants, bars, theatres and attractions to suit every taste on our doorstep. The Comfort Inn makes for the perfect place to stay for both the business and leisure traveller. 40 well appointed en-suite bedrooms which are brightly decorated and comfortable, each with television, telephone, Wifi, trouser press and tea/coffee making facilities. The Station Bar is relaxed with large screen TV (Sky Sports) , light bars snacks & drink promotions not to be missed! The traditional Breakfast room offers both continental and Full English Breakfast which is freshly cooked to order.. ... more less
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- Also Known As:
- Comfort Inn Birmingham Hotel Birmingham
- Birmingham Comfort Inn