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“Lasagne”

The Cambridge Hungry Horse
Ranked #174 of 234 Quick Bites in Birmingham
More restaurant details
Restaurant details
Dining options: Reservations
Description: We are a good value for money pub, we have daily deals. We also have BTSports in the bar area with a pool table.
Reviewed April 4, 2018 via mobile

Lasagne was freezing and the manager Alex was rude she refused to refund and didn't give me the time of day. Avoid this place

Date of visit: April 2018
Thank LoveTravel762864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 - 77 of 670 reviews

Reviewed April 4, 2018

Came here for a meal with friends. Was disappointed that they didn't have the halloumi waffles, but the vegetarian "fish" and chips was gorgeous. The vegetable moussaka sounds delicious.
The cocktails and desserts were also lovely.
Great value for money.

We'll be back!

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank lt1232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge M, Manager at The Cambridge Hungry Horse, responded to this reviewResponded May 9, 2018

Thank you for your positive feedback, we strive for excellence every time.

See you soon.

Alex.

Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Visited again and very impressed with the standard of food we received.
The pub is very clean and well maintained and the service was excellent.
Keep it up!!

Date of visit: March 2018
Thank 3Hammersbistro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge M, Manager at The Cambridge Hungry Horse, responded to this reviewResponded May 9, 2018

Thank you for your positive feedback, we strive for excellence every time.

Alex.

Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

I went down to the Cambridge for a lovely meal with my family yesterday, the food was lovely, they do a family deal and a massive dessert for 15 pound which was good value for money, I was served by a lovely waitress called Danielle who has a lovely smile and is a very bubble girl who couldn’t do enough for us over all it was a lovely day out thank you

Date of visit: April 2018
Thank 55shellh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge M, Manager at The Cambridge Hungry Horse, responded to this reviewResponded May 9, 2018

Thank you for your positive feedback, we strive for excellence every time.

Alex.

Managaement Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

My sister and I ate at the Cambridge last night, what a dismal meal.
We ordered sizzling chicken that was not sizzling. The waitress took both meals back to the kitchen and returned with the same non sizzling dishes. My corn on the cob was frozen on the inside. When the waitress returned to clear the table we told her that the meal was shocking and she asked if we wanted to speak to the manager, I asked her what he would actually do about the experience. When we left the pub I saw the manager talking to another unsatisfied customer, I told him that we had 2 dismal meals and he said they are not allowed to serve sizzling meals due to health and safety reasons, so why is the dish Listed as sizzling on the menu.
The manager then accused me of shouting at him, obviously trying to deflect the situation, as a manager he leaves a lot to be desired and should be dismissed. At no time did he offer to refund me.
On leaving the premises another couple were leaving and said they would not be returning as their meal was dreadful and the manager is rude.
I will not spend another penny there and will be telling everyone I meet about the experience. Do yourself a favour, go somewhere else to eat.

Date of visit: April 2018
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge M, Manager at The Cambridge Hungry Horse, responded to this reviewResponded May 9, 2018

Sorry for you poor experience with us, if you would like to discuss this further please ring us on 01214750126.

Alex.

Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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