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Reviewed November 11, 2018 via mobile

The helpful and friendly staff let us check in slightly early so we could get out for the rugby. Our room was ground floor looking into garden area with a nice little patio to sit out on and very comfortable with everything would need. The bar staff were helpful and there was no problem with getting a takeaway delivered.

Breakfast was nice and late checkout meant we could have a nice lazy morning as I wasn't feeling to clever.

In a nice setting on its own but only minutes from Leeds and Headingly which was good for us.

All the staff we come across were helpful and friendly and we will definitely be back, hopefully we won't forgot out pool wear next time so we can try that out too.

They were also advertising Gluten free pizzas which is good.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Steverich88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Leeds Parkway, responded to this reviewResponded 5 weeks ago

Dear Steve

Thank you for your review

I am delighted that you had such a good time

Kind regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2018

we stayed here last year as part of the car parking and hotel while flying from Leeds/Bradford airport.Beautiful hotel so in September 2018 we booked it again for overnight stay and 12 nights parking.The hotel was still as lovely fantastic bedroom/bathroom.However we had asked for early morning call for 4-30am and a taxi for 5-30am to the airport.We didnt get the phone call Luckily I woke up at 5-10am It was a mad rush downstairs I rang and asked if they had even rang our taxi to be told it had been outside 30 minutes and was told there was a problem with the system and not every request for a call were done.Then the taxi charged us £15 they had added on waiting time.Wont be using this hotel again.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank pat19502014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Leeds Parkway, responded to this reviewResponded 5 weeks ago

Dear Pat

Thank you for your review

I was so sorry to read that we did not give you your wake up call, this is very serious and I will be meeting with our nights team to ensure this does not happen again.

Kind regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

I stayed here with friends and had a lovely experience. The staff were friendly and extremely helpful, especially Wayne and Aiden who made sure we had everything we needed. I highly recommend staying here.

Date of stay: October 2018
Trip type: Travelled with friends
1  Thank Journey28694087351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Leeds Parkway, responded to this reviewResponded 5 weeks ago

Thank you for your review

I am very pleased you enjoyed your stay and that Wayne and Aiden looked after you so well

Kind regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

The hotel was really friendly especially the staff.we where looked after really well by the staff especially wayne and a young lad called a Aiden who was very polite and nothing was to much for him the rooms where clean and tidy and they had a nice little outside area to sit

Date of stay: October 2018
Trip type: Travelled with friends
Thank Keata W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Leeds Parkway, responded to this reviewResponded 5 weeks ago

Dear Mrs White

I am very please you enjoyed your stay and that Wayne and Aiden looked after you so well

Kind regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2018 via mobile

We stayed here for 1 night prior to a early morning flight, the reception was slow and uninspiring, when we got to the room the extra bed was not made up , the room looked tired and ready for a refurb , drawers missing typical 3 star hotel .

Date of stay: October 2018
Trip type: Travelled with family
1  Thank AllanS502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Leeds Parkway, responded to this reviewResponded 5 weeks ago

Dear Allan

Thank you for your review.

We always aim to exceed our guests' expectations and I am sorry you found us to be average

Kind regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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