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All reviews chino latino train station q park central location excellent location trinity centre reception staff room was spacious bars and restaurants business trip booked this hotel stayed here for one night floor toiletries nightlife
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Reviewed December 16, 2015 via mobile

We booked the Park Plaza Hotel in July for our staff Christmas party. The menu was set for the event with a choice of main & deserts.
The room itself was so packed, the tables had very little room between them, getting past anyone was a feat in itself. The starter of soup & roll. The soup was very salty & spicy, I think it was supposed to be mushroom. I left it. Main course was traditional Christmas dinner or Sea Bass. I had the traditional, which consisted of; two large slices of Turkey, three roast potatoes & three Brussel sprouts, half a carrot, a sausage wrapped in bacon and a small stuffing ball. It was average, condiments were brought to the table. The deserts came on a large platter, mince pies, chocolate tarts, spoons with white ice cream and choc chips & drizzle of raspberry sauce or Christmas pudding slices & sauce. (the pudding looked like warm dried malt loaf), when this was set in the centre of the table there was a small pot of dry ice, to which one of the waiters poured hot water, leaving the table in a drifting gassy mist. It's ok on a stage but not on a table!
We waited for coffee / tea to be served, after fifteen minutes we asked a staff member if we could have our drinks. We were told it's not part of the package, but you can go to main reception downstairs and order some!! There was also a disco as part of the package. In another room away from the tables with a very small bar. Not really comfortable or Christmas music playing.
Our staff party will not be returning to the venue, for the cost, it was quite poor quality for a hotel group like Park Plaza.

Date of stay: December 2015
Trip type: Travelled on business
Thank monk79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 15, 2015

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed December 15, 2015

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed December 15, 2015

Enjoyed my stay. Very helpful reception staff, great bar staff and atmosphere on level 1. Restaurant very nice and great selection for evening meal and breakfast. Rooms typically business like but clean and well presented. Only negative I have is the housekeeping services for the rooms could be a bit more thorough, as my room sometimes didn't look like they had made too much of an effort. A few of my colleagues complained their rooms hadn't been touched for days. Besides that, I'd stay again no bother.

Room tip: Ask for a corner room on a high floor to see the views of Leeds town centre
Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Robswife88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park_Plaza_LeedsCity, General Manager at Park Plaza Leeds, responded to this reviewResponded December 16, 2015

Dear Guest,

Thank you for your positive feedback. We are pleased to see that you enjoyed your stay, in particular the service provided by our tea. Your comments will be shared with our Housekeeping department to improve.

We hope you will choose to return in the future.


Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 15, 2015

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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