Stayed overnight in a deluxe room, with dinner, B & B. The cost was £149, as it included a bottle of sparkling wine and chocolates. Our room had a good view of the cathedral, but what a tired, dark room. I understand that hotels cannot replace furniture regularly, but wallpaper is a different matter. In the corner of the bedroom the paper was coming off the walls & in the window bay and damp stains on the bathroom and bedroom ceiling. A fresh lick of paint and wallpaper would have made all the difference. Energy saving lightbulbs didn't help either. The bathroom was tired too. Furniture scratched, mirror wearing away and everything could have done with a brightening up session.
We believed that the menu left in the bedroom, is the same as you would get with the dinner, included in the price. Beware.. this is not the case. So, from an expected menu of around 10 main courses, including pheasant, duck, steak, you are presented with a boring, mundane and uninspiring 4 dish choice, inc. pasta, turkey and stuffing. The choice was like a school or hospital dinner menu. No steak, duck or pheasant to be seen. All a bit of a con. On complaining about the amount we had paid for the deluxe package, the owner agreed to let us choose from the menu which was left in our bedroom.
The lounge area is a hotch potch of furniture, with a large tv balanced on a small table in the corner. It reminded me of an old persons home. Old furniture and dull lighting.
This hotel has a lovely setting but is totally ruined by the lack of either care or money. I suggest the owner goes into each and every room and looks at the state of the rooms, furniture, especially the decor in the older part of the hotel and the bathrooms.
As said before, it's more like a care home than a hotel. The potential is there though.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, HotelTravel.com, Priceline and Travelocity.ca so you can book your Grasmere House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.