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“Very poor service!”
Review of McDonald's

McDonald's
Ranked #9 of 11 Quick Bites in Caernarfon
Restaurant details
Reviewed September 14, 2018

The food was adequate but the girl Ceri that served us was VERY rude. She threw our food onto the tray and had told us we were only allowed ONE dip for TWO meals. My mother cried in the car afterwards because her meal was too dry. It RUINED her chicken legend meal and she is only allowed out once a week. She usualy loves wolfing down her McDonalds with 3 - 4 sauces, but, sadly, not today.

Date of visit: September 2018
    • Value
    • Service
    • Food
1  Thank DaveTheRaveSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 62 reviews

Reviewed August 28, 2018

Food is typical McDonalds, but the service here is good and the staff are polite and friendly, I have visited here frequently during the past few weeks because of it's proximity to the local hospital. The coffee is good, burgers are fine , the fries are ok . The restaurant does not have the touchscreens as installed in some places, the staff are Welsh speaking polite and helpful even at very busy times i,e, wet weekends during the summer break, Diolch Hogia.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank helfymol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 23, 2018 via mobile

We use the drive through relatively regularly and we don’t have many problems, but they always seem to forget to put in the side orders we’ve paid for - especially cheese bites! Since it’s a drive through we don’t check the order until we get home and by then it’s too late to return just to get a side order. It’s pretty annoying!

Date of visit: August 2018
Thank AnnesWyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 15, 2018

Visited here several times whilst on holiday. Covered one breakfast, one lunch and one dinner. Good service each time. The drive through is one of the tightest I've done, but no problems at all and if fast food is what you need then you will be suited here.

Date of visit: August 2018
Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 23, 2018 via mobile

Visited here through desperation for something to eat in the evening as the restaurant we were planning on visiting had closed earlier than we had been informed.
Took an eternity to be served as Thai restaurant has not been updated to the touchscreens like so many others. Only one small group in front of us and two on the tills.
Finally managed to place the order and the waited for our food. Food was “ok”. It’s what you can expect from a McDonald’s. Barely warm and just about edible.
The best part being right at the end as we were literally just taking the last bite of our now cold food, a member of staff with their coat on came up to us and told us we had to leave as the store had closed and they were not insured to have people sitting in any more.
Then the entire staff then walked out before us and proceeded to sit down just outside and all light up cigarettes.
Tell me if I’m wrong, but most of the McDonald’s are now open 24 hours a day for both dine in and drive through, and the public liability insurers would be the same for every branch and would cover 24 hours?
To be honest it just screamed a bad excuse to get everyone to leave. Why not be honest and just say your shut and can we eat up as soon as possible.
Not the best experience.

Date of visit: June 2018
1  Thank railwaycmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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