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132 - 137 of 841 reviews
Reviewed January 8, 2017

We have stopped here for lunch several times in the past whilst driving to north Wales but not for some time, it's not changed still good basic service and menu, always welcoming and good value. Great new conservatory overlooking the white water river.

Room tip: We only ate so can't help
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank GordonTwigg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded January 18, 2017

Thank you for your review.

Your custom is very much appreciated on your visits and it is good to hear that you find us welcoming and good value for money.

The new conservatory is proving very popular and an excellent additional seating, relaxing and eating area.

We hope you revisit again soon.

Kind regards

Sarah Davies
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2017

New Year's Day treat family lunch at white waters warm and comfortable restaurant with stunning views we decided on the carvery 4 different meats cooked to perfection and plenty of veg choice excellent food and excellent service

Date of stay: January 2017
  • Trip type: Travelled with family
    • Cleanliness
    • Service
Thank paulpwxm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded January 18, 2017

Thank you for reviewing White Waters Hotel.

I am so pleased you started the New Year by having lunch here at White Waters Country Hotel. It is excellent to know you were well looked after and appreciated our carvery.

I do hope you return for another visit soon.

Kind regards

Sarah Davies
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 17, 2016

Lovely building and location but the place lacks something.
Glasses dirty, sharp nail sticking out of chair leg, tv and music both on at the same time.
Food was ok but nothing brilliant.
Had a very nice Sunday lunch here back in the summer so it does seem to be a bit hit and miss.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank anniewales30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded January 18, 2017

Thank you for taking the time to review the hotel.

Firstly I am pleased to read you enjoyed your visit & lunch here in the summer.

I am however disappointed that your return visit was not a success, there is certainly no excuses for dirty glasses and minor things like you have mentioned should have been addressed and I assure you we do regular checks on all aspects of the hotel.

Constant work is carried out to improve the hotel and there are many different areas to sit according to your needs such as the restaurant which only has light background music and the bar does have a television as a lot of our guests request news items.

Thank you for your review and all opinions are welcomed and discussed.

Kind regards

Sarah Davies
Reception

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Reviewed December 12, 2016

We have just spent a weekend at the hotel and as always the service, rooms, food and staff exceed expectations!!! Big thank you to the hotel for upgrading our room as we were celebrating our 25th wedding anniversary. The view of the river Dee and the surrounding countryside was breathtaking. A special thank you to Sarah & Mark, you would find it hard to meet more accommodating people. Always a smile and nothing is too much. Thank you again, Mary & Jimmy ( we will be back 👍)

Room tip: Request a riverside view
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mary F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded January 18, 2017

Thank you for reviewing White Waters Hotel.

It is really lovely to read you enjoyed yourselves and that you were well looked after. You truly deserved the upgrade as 25 years of Wedded Bliss!!! is something to celebrate and be proud of.

We all genuinely thoroughly enjoy our jobs and being in the hospitality industry can have challenging moments! but when we meet people like yourselves it make our jobs so much easier and worthwhile.

Thank you very much for your continued support.

Kind regards

Sarah
Reception

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Reviewed December 5, 2016

From the time we walked in we were made welcome. The staff were very attentative , kind and polite. The food was delicious and no complaints from anyone and in fact several people in our party said they would come back. All in all a great night.

Date of stay: December 2016
Thank Mel66186451
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded January 18, 2017

Thank you for your review.

It is lovely to read you and your guests enjoyed your evening so much. I am delighted you were all well looked after and your review is very much appreciated.

Thank you for choosing White Waters Hotel for your special occasion.

Kind regards

Sarah Davies
Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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