We are regulars and book direct with Scott who sorts out our booking ,always helpful and replies promptly. The hotel staff are friendly and helpful. Lovely reception staff. Excellent service from Dean and Raff . Treat us very well. We always feel welcome. Hotel is right in the centre .Breakfast is good. We love this hotel. Fantastic shopping centre. Plenty of pubs and restaurants. Royal Hotel is in an excellent position. We will return again. Thank you all.